What Trusted Customer said about The Insurance Emporium:
The Telephone operator I spoke to had a very defensive attitude when I was only enquiring about an upcoming payment
Jordan
The Insurance Emporium
6 years ago
Good morning,
We're sorry to see you're unhappy with the service received, we apologise for any shortfall in our service. It's never our intention to display a poor attitude when speaking to our lovely customers :-)
If you wish to discuss this further please let us know
The Insurance Emporium
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Trusted Customer
Feefo Verified
Kenilworth
6 years ago
What Trusted Customer said about The Insurance Emporium:
Simple and quick to use site
The site was easy to use and only had a few you missed a field. My fault not the pages
Jordan
The Insurance Emporium
6 years ago
Good morning,
Thank you for your 5 star feedback!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
Good Value
It was quick and easy to set up and apply and explains everything you need to know about what your pet is insured for. Documents sent within a few days.
Jordan
The Insurance Emporium
6 years ago
Good morning,
Thank you for your positive review and feedback, we're pleased to see you're happy with the service!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
Very good, I explained what I needed from my insurance policy and they were happy to help,
Jordan
The Insurance Emporium
6 years ago
Thank you! Welcome aboard, if there's anything else we can help with please get in touch!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
Very useful service.
Jordan
The Insurance Emporium
6 years ago
Thank you!
Thanks for the positive feedback!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about The Insurance Emporium:
easy to use, and friendly service when speaking to advisor
Jordan
The Insurance Emporium
6 years ago
Good afternoon,
Apologies for the late reply, thank you for your positive feedback :-)
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
Great value
It was quick, efficient service and reasonably priced
Jordan
The Insurance Emporium
6 years ago
Good morning,
Thank you for the 5 star feedback!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
All great
Happy
Jordan
The Insurance Emporium
6 years ago
Thank you,
We're pleased to see you're happy with the service!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
Quick and easy ..pleasant person on the phone was very helpful
Jordan
The Insurance Emporium
6 years ago
Good morning,
Thank you for your review and feedback, we're pleased to see you received excellent service when calling us!
The Insurance Emporium
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about The Insurance Emporium:
Good value
Easy to understand ....
I hope if I need to use the insurance they will be also easy to make a claim
Jordan
The Insurance Emporium
6 years ago
Thank you for your excellent feedback!
We're confident we can keep up the 5 star feedback should you need to claim.
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.