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The English Soap Company Reviews

Rated
Exceptional

Award-winning makers of luxury soap bars, bath products and soy wax candles, based in the heart of the English countryside.

Service
4.9
/5

5

4

3

2

1

844

37

4

7

2

894

ratings over the past year

Displaying all 2,532 reviews
PA
Patricia
Edinburgh
4 years ago
Date of purchase: 07/08/2021
What Patricia said about The English Soap Company:
Very efficient service
Website easy to navigate. Order placed Saturday evening , arrived with me Tuesday.
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Jonny
The English Soap Company
4 years ago
Hi Patricia, we're pleased to hear that your user experience on our website was positive and that the delivery was prompt and efficient. Thank you for taking the time to let us know your experience and for supporting our family business.
Trusted Customer
4 years ago
Date of purchase: 18/06/2021
Excellent service
Fast and efficient service. Easy to organise online. Items ordered smell lovely.
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Jonny
The English Soap Company
4 years ago
Thanks for your feedback and we are thrilled to hear that you enjoyed the user interface of the website and our products. We endeavour to make our customers purchasing experience as fluid as possible. Thank you for supporting our family business.
Trusted Customer
4 years ago
Date of purchase: 30/07/2021
On my list of favourites
Super quick delivery, well packaged.
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Jonny
The English Soap Company
4 years ago
Thank you for your purchase and taking the time to let us know what your experience with us was like. We’re thrilled to hear that you were satisfied with the service and the time taken to delivery your order to you.
Trusted Customer
4 years ago
Date of purchase: 01/08/2021
Great service - wonderful scent
Great service as usual - on my doorstep and smelling wonderful!! New scents to try this time. I put the new soap bar in my guest room and it makes it smell so clean & fresh.
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Jonny
The English Soap Company
4 years ago
Hi, we are very pleased to hear that you are enjoying the fragrance of your new purchases and delighted to hear that the service met your expectations. Thank you for taking the time to let us know your thoughts on the products and service that you received.
Trusted Customer
4 years ago
Date of purchase: 06/08/2021
Very pleased with service and soap
Nice choice of soaps and website easy to use
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Jonny
The English Soap Company
4 years ago
We're so happy to hear that you enjoyed your purchase. Thank you for taking the time to let us know what you thought of the product and for supporting our family business!
JW
Jana Wheeler
4 years ago
Date of purchase: 01/08/2021
What Jana Wheeler said about The English Soap Company:
Easy to order, well described, received promptly.
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Jonny
The English Soap Company
4 years ago
Hi Jana, Thanks for taking time out of the day to let us know your thoughts on our products and service. We are pleased to hear that your shopping experience was fluid and efficient. Thank you for supporting our family business.
DP
David perry
4 years ago
Date of purchase: 01/08/2021
What David perry said about The English Soap Company:
Good company
Arrived on time well packaged
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Jonny
The English Soap Company
4 years ago
Hi David, we are very pleased that your order arrived efficiently and promptly. Thank you for continuing to support our family business.
CA
Carol
Birmingham
4 years ago
Date of purchase: 29/07/2021
What Carol said about The English Soap Company:
Beautiful soaps
Love these soaps, they smell gorgeous
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Jonny
The English Soap Company
4 years ago
Hi Carol, Thank you for your purchase and taking the time to review your experience with us. We're thrilled to hear that you love the soaps! Thank for supporting our business and we look forward to having you as a customer again in the future.
Trusted Customer
4 years ago
Date of purchase: 05/05/2021
poor
products smell bad and weird, I've bought rose, lavender, rose, lemon and lily hand cream and all smell weird, they just not smell like the ingredient they are made by.
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Jonny
The English Soap Company
4 years ago
Hi, Thank you for letting us know your thoughts on the products that you bought from us. We can confirm that all our hand creams are generously scented by expert perfumers and stability tested to ensure that the products are of the highest quality they can be before they are available for purchase. It is upsetting to us that this has not been your experience and we apologise for the dissatisfaction caused. We will be sure to relay your important feedback to our production team to ensure that we are keeping our products to the high standard that we expect of ourselves. If would like to discuss the matter further, please feel free to contact us on: info@theenglishsoapcompany.com. Thank you for providing us with valuable feedback and we hope to have you as a customer again in the future.
Trusted Customer
4 years ago
Date of purchase: 18/07/2021
I love the texture and specially the fragrance, so far are the best soaps I ever tried they let my skin so smooth and moist and they are long lasting .
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Jonny
The English Soap Company
4 years ago
Hi, Thank you for your purchase and taking the time to review your experience with us. We are thrilled to hear that you are enjoying the moisturising qualities of our products. We look forward to having you as a customer again in the future. The English Soap Company.
About The English Soap Company
The English Soap Company is a family-run business based in the heart of the English countryside. Specialising in luxury soap bars, bath products and soy wax candles. Our products are sustainable and cruelty-free. They are available in a wide range of unique fragrances created by expert perfumers.
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Silveroaks Farm, Waldron, Heathfield, TN21 0RS, United Kingdom
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About The English Soap Company
The English Soap Company is a family-run business based in the heart of the English countryside. Specialising in luxury soap bars, bath products and soy wax candles. Our products are sustainable and cruelty-free. They are available in a wide range of unique fragrances created by expert perfumers.