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The English Soap Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-english-soap-company | Feefo

Displaying all 2,501 reviews

Trusted Customer

13 hours ago

Date of purchase: 06/08/2025

Well done English Soap Company

Efficient, quick and securly wrapped. The products look nice and delicate, The fragrances are lovely. Beautiful gifts!

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Trusted Customer

1 day ago

Date of purchase: 05/08/2025

Polar Lights hand cream

I purchased the Polar Lights hand cream. It is as it says on the box, easily absorbed with a lovely perfume. Delivery was prompt. I would recommend the company.

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Trusted Customer

1 day ago

Date of purchase: 05/08/2025

A lovely present

efficient and a lovely gift that arrived time.

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Marilyn Tweddle

Morpeth

1 day ago

Date of purchase: 31/07/2025

What Marilyn Tweddle said about The English Soap Company:

Fabulous soap which arrived very quickly, professionally packed.

Easy to order and package arrived within 2 days, beautifully packed.

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M. A. Turner

Bromley

1 day ago

Date of purchase: 31/07/2025

What M. A. Turner said about The English Soap Company:

Support products made in the U.K.

I welcome special offers which make such a difference to the end price.

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Trusted Customer

3 days ago

Date of purchase: 29/07/2025

Excellent product and service

The website was easy to navigate. Item arrived very quickly. The gift box was in protective packaging.

Customer Service Team

The English Soap Company

2 days ago

Thank you for your thoughtful feedback. We are so pleased to hear that you found our website easy to use and that your gift box arrived quickly and well-protected. We hope it brings lots of joy! 🫧

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Trusted Customer

3 days ago

Date of purchase: 03/08/2025

Amazing

Lovely service and the soap was packed so beautifully for my mothers birthday and the smell of the soap was perfect.

Customer Service Team

The English Soap Company

2 days ago

Thank you for your lovely feedback. We are delighted to hear that the soap made a special birthday gift for your mother, and that both the fragrance and presentation were just right. Sending birthday wishes! 🫧

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Liz

3 days ago

Date of purchase: 29/07/2025

What Liz said about The English Soap Company:

Pure product that smells divine

We love these soaps as they are gentle on the skin and smell divine. They smell so good that I store them in my clothing drawers. I’ve been buying them for some time before I bought direct. Fast...

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Customer Service Team

The English Soap Company

2 days ago

Thank you so much for your wonderful feedback. We are delighted to hear you have been enjoying our soaps for some time and love both their gentleness and fragrance. Storing them in your clothing drawers is such a lovely idea! We are so pleased you have had a great experience ordering direct and look forward to sending more your way soon 🧼

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Trusted Customer

3 days ago

Date of purchase: 28/07/2025

Love the soap and handcreams

Always swift delivery. Helpful staff, good with coummunications.

Customer Service Team

The English Soap Company

2 days ago

Thank you for your kind words. We are delighted to hear you have been pleased with our swift delivery and service - our team will be so happy to know their efforts are appreciated.

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Avril Fairchild

Notts

4 days ago

Date of purchase: 02/08/2025

What Avril Fairchild said about The English Soap Company:

Recommended

They are informative, polite, quick and pack well

Customer Service Team

The English Soap Company

2 days ago

Thank you for your lovely feedback. We hope you enjoy your new products, and we are grateful for your recommendation!

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About The English Soap Company

The English Soap Company is a family-run business based in the heart of the English countryside. Specialising in luxury soap bars, bath products and soy wax candles. Our products are sustainable and cruelty-free. They are available in a wide range of unique fragrances created by expert perfumers.

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01435813849

Silveroaks Farm, Waldron, Heathfield, TN21 0RS, United Kingdom