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The Diamond Store Reviews

https://www.thediamondstore.co.uk

The official Customer Review page for The Diamond Store - The UK's leading online diamond jewellery specialists.

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ratings over the past year

The Diamond Store is no longer an active Feefo customer
Displaying all 8,947 reviews
Trusted Customer
5 years ago
Date of purchase: 15/10/2019
Their service was quick and easy and they help you a lot when chatting online I would recommend them to all my family and friends to buy jewellery from them
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AA
Andrei Adamtsuk
5 years ago
Date of purchase: 08/10/2019
What Andrei Adamtsuk said about The Diamond Store:
Fast delivery
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BA
Burhan Ahmed
London
5 years ago
Date of purchase: 18/09/2019
What Burhan Ahmed said about The Diamond Store:
Worst experience honestly , its a regret
I am honestly fuming with the purchase, i thought it would be a smooth thing , anyway ordered an engagement ring with a proper known size of my fiancee , the ring looked fine upon arrival , smaller...

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Amber
The Diamond Store
5 years ago
Hi Sam, Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return. Rest assured we are always here to help by teleohone or direct email. Kind regards, Amber
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Amber
The Diamond Store
5 years ago
Hi Sam, Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return. Rest assured we are always here to help by teleohone or direct email. Kind regards, Amber
BA
Burhan Ahmed
5 years ago
To all the customers of the diamond store, all of us have no control over our luck, things could go wrong when they want to, but what matters is how someone can come up and resolve it , as you can see my upset review above, but the Service Manager Amber, changed the entire bad experience in to great, with her genuine approach to resolve customers issue, i am very impressed how rapidly she has resolved an diamond related issue , comparing High Street Goldsmith , this online experience sets a great standards for amazing customer service. 10/10
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4
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Trusted Customer
5 years ago
Date of purchase: 13/10/2019
Diamond and white gold initial D necklace
Prompt & efficient service and beautiful product.
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kryz woodhouse
5 years ago
Date of purchase: 07/10/2019
What kryz woodhouse said about The Diamond Store:
the ring was really nice and it was delivered on the day they said
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Ian Hampton
Manchester
5 years ago
Date of purchase: 09/09/2019
What Ian Hampton said about The Diamond Store:
Ring is great but it took 25 days to arrive
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Christopher Dandridge
Chorley
5 years ago
Date of purchase: 08/10/2019
What Christopher Dandridge said about The Diamond Store:
You are asked if you won’t to send a message with your purchase, this message was on a credit card size plastic and printed in gold, I was expecting a type written message on a piece of paper,...

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BW
BARBARA WILLIAMS
Liverpool
5 years ago
Date of purchase: 24/09/2019
What BARBARA WILLIAMS said about The Diamond Store:
Good service and value for money
Lovely Jewellry and value for money
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Trusted Customer
5 years ago
Date of purchase: 27/09/2019
Review
Service was great from diamond store. However they my want to look at courier they use. I had 3 failed deliveries with dpd I had no phone calls from the driver and when he did finally call he was at...

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Trusted Customer
5 years ago
Date of purchase: 16/09/2019
Good product.Arrived promptly.
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About The Diamond Store
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
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02084573362
Suite 17410, 20-22 Wenlock Road, London, Greater London, N1 7GU, United Kingdom
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About The Diamond Store
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.