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The Cultural Experience Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,352 reviews

Trusted Customer

Feefo Verified

7 years ago

Speaking to anyone at the office was always a pleasure- a very friendly approach and I felt that nothing would be too much trouble.

Product reviews

Date of purchase: 27/06/2019

Trusted Customer

Feefo Verified

7 years ago

The service was excellent. The guides were extremely informative and personable. I thought the Paris part of the tour was a little too long and it also seemed a bit disorganised.

Shaun

The Cultural Experience

7 years ago

Thank you for your comments on this tour. We are glad that on the whole you enjoyed your tour with us. As you know, this was a brand new tour and we always look to make improvements so we will of course take your comments on board and look to make changes when we run the tour again. We appreciate your comments and hope to see you again soon.

Product reviews

Date of purchase: 17/06/2019

Gordon

Feefo Verified

7 years ago

What Gordon said about The Cultural Experience:

Booking beforehand, pre-planning, Tour Guide, and Tour Manager were all vert good

Shaun

The Cultural Experience

7 years ago

Thanks for your comments Gordon. We are pleased that you enjoyed your tour with us and look forward to seeing you again soon.

Product reviews

Date of purchase: 01/07/2019

John

Feefo Verified

7 years ago

What John said about The Cultural Experience:

Excellent in all departments

Product reviews

Date of purchase: 01/07/2019

William

Feefo Verified

7 years ago

What William said about The Cultural Experience:

Great History, Flawless arrangements, a terrific guide and company staffer.

Office staff was courteous and efficient. The trip arrangements were perfectly arranged and executed. Guide and Company staffer were top notch.

Shaun

The Cultural Experience

7 years ago

Hi William, thank you for your comments regarding your tour with us. We are really pleased to read such a brilliant review of your experience with us and we hope to see you on many more tours in the coming years.

Product reviews

Date of purchase: 01/07/2019

Stuart

Feefo Verified

7 years ago

What Stuart said about The Cultural Experience:

Prompt, efficient booking procedure. My request for a reading list was fulfilled next day

Product reviews

Date of purchase: 27/06/2019

Rosalind

Feefo Verified

Penzance

7 years ago

What Rosalind said about The Cultural Experience:

An extraordinary experience with Cultural Experience.

Everything was excellently organised from start to finish. All you needed was taken care of with very good, comfortable and friendly hotels to greet you. Simon Jones was just brilliant. His...

Shaun

The Cultural Experience

7 years ago

Hi Rosalind, thank you for such a brilliant review of your bespoke tour with us. Simon really knows how to bring past events to like and we are happy that you appreciated his attention to detail. We are looking forward to seeing you again next year as is Simon.

Product reviews

Date of purchase: 10/06/2019

Sarah

Feefo Verified

Romsey, Hants

7 years ago

What Sarah said about The Cultural Experience:

Rethink the Paris itinerary!

In the main, the tour was good particularly Eurostar, the hotels, transport etc., I would suggest that the Paris itinerary was over ambitious and exhausting with 7 miles of walking on the lst day!! ...

Shaun

The Cultural Experience

7 years ago

Thank you very much for taking the time to let us know your thoughts on this tour. We are happy that they tour was enjoyable on the whole. I am sorry to hear that the Paris part of the tour was not quite as enjoyable as the Waterloo section. This was the first time we have run this tour and it is only with feedback such as this that we can make improvements when we run the tour again so thank you for taking the time to let us know. We look forward to seeing you again soon.

Product reviews

Date of purchase: 17/06/2019

Trusted Customer

Feefo Verified

7 years ago

Up to usual high standard

I have enj oyed 8 CE tours, all excellent.

Shaun

The Cultural Experience

7 years ago

We are so happy to hear that your 8th tour with us was just as enjoyable as the others you have been on. For customers to continue to travel with us means a lot and we will continue to deliver tours to a high standard. We look forward to seeing you next yea for tour number 9!

Product reviews

Date of purchase: 17/06/2019

Chris

Feefo Verified

Auckland, New Zealand

7 years ago

What Chris said about The Cultural Experience:

Great communication. We were always kept up to date with what was happening and Bob would often remind the group on important things throughout the day.

Product reviews

Date of purchase: 04/05/2019

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The Cultural Experience Reviews

The Wessex of Alfred the GreatMore reviews of this product (5)View product websiteThe guide lecturer and tour manager were excellent. The content of the trip was well thought out and the places interesting.The hotel and the restaurants used were all very good

The Hundred Days TourMore reviews of this product (3)View product websiteI would recommend Cultural Experience to others. The Waterloo part was excellent.

The English Civil War in the North TourMore reviews of this product (4)View product websiteA well planned, well led and well organised tour

The English Civil War in the North TourMore reviews of this product (4)View product websiteOur guide Col Nick's presentation was excellent Our tour manager Shaun was wonderful Nothing was too much trouble for either

The English Civil War in the North TourMore reviews of this product (4)View product websiteThe tour was thorough and educational, arrangements for hotels and meals were all well done.

The Wessex of Alfred the GreatMore reviews of this product (5)View product websiteWell-run tour and excellent expert guidance. A really informative tour covering a period I knew virtually nothing about. Thaks. Minor points were stuffy hotel room with winter-weigt Duvet and an...Read more

Bespoke World War One TourMore reviews of this product (1)View product websiteI am immensely grateful to Simon Jones for all the thought and care put into this once- in-a-lifetime tour. I can only re-iterate my comments from the previous page.

The Hundred Days TourMore reviews of this product (3)View product websiteExpert tuition in the field makes the trips so worthwhile and give value for money.

The Hundred Days TourMore reviews of this product (3)View product websiteTop class guides, best facilities.

Russia 1941 - 1943 TourMore reviews of this product (41)View product websiteI was very impressed with the content and order in which the tour was laid out, I learnt a great deal and will continue to relish for years to come. Everything was well synchronised and on time.

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