Good service overall. Lunch at the food court was not satisfactory and 20 minutes for lunch was not enough time. Too much time was spent at the Jewish cemetery. Also, some of the walking was too...
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Product reviews
Date of purchase: 02/09/2025
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Sylvia Birch
Feefo Verified
Guernsey
8 months ago
What Sylvia Birch said about The Cultural Experience:
For future tours of this nature it is a little late to receive a reading list via the handout given at the start of the tour rather than say at the time of the booking. This could surely form part of...
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Admin
The Cultural Experience
8 months ago
Thank you for your thoughtful suggestion. We completely understand how receiving the reading list earlier would help guests prepare more fully, and we’ve taken this feedback on board to improve the pre-departure experience for future tours.
Product reviews
Admin
The Cultural Experience
8 months ago
Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that Isabel’s knowledge and guidance gave you confidence throughout the tour, and we’ll be sure to share your kind words with her. We also appreciate your constructive comments regarding travel times, hotel choice, and communication of schedule changes - please be assured we’ve taken these on board as we refine this itinerary for future departures.
Susie the tour manager was brilliant and kept us sane!
Admin
The Cultural Experience
8 months ago
Thank you for your kind words. We’re delighted to hear that Susie’s support and dedication made such a difference to your experience, and we’ll be sure to pass on your praise to her.
Product reviews
Admin
The Cultural Experience
8 months ago
Thank you for sharing such detailed feedback. We’re sorry to hear that the balance of travel, free time, and content did not fully meet your expectations. Please be assured we’ve taken your comments on board, and we will carefully review and refine this itinerary to ensure it delivers the quality, depth, and pacing that our guests rightly expect.
Possibly the best tour manager with whom I have had the pleasure of touring. Constantly doing everything possible to make the tour better and to meet the needs of all the guests. I really can’t...
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Admin
The Cultural Experience
8 months ago
Thank you for your kind words about the tour manager. We’re delighted to hear she worked tirelessly to support the group and enhance the experience, and we will be sure to share your praise with her.
Product reviews
Admin
The Cultural Experience
8 months ago
We’re sorry to hear this tour did not fully meet the standards you’ve come to expect from us. Please be assured we’ve taken your feedback on board and will use it to make improvements so that future departures reflect the quality and experience our guests rightly deserve.
We’re delighted to hear you enjoyed the tour and appreciated the organisation, knowledgeable guides, and comfortable arrangements. It’s wonderful to know you’d recommend the experience, and we look forward to welcoming you again.
Efficient and courteous service from the booking stage and throughout the tour. Excellent accommodation and meals throughout.
Admin
The Cultural Experience
8 months ago
Thank you for your kind words. We’re so pleased the tour, service, and arrangements met your expectations and helped broaden your understanding of this important history. We hope to welcome you on another journey soon.
Product reviews
Admin
The Cultural Experience
8 months ago
Thank you for your thoughtful reflections. We’re glad to hear the tour deepened your understanding of these lesser-known histories and the way their memory still resonates today. We truly appreciate your recommendation.
It was OK. The tour manager worked hard and tried to meet everyone’s needs. Sometimes the forest was lost for the trees or vice versa. Could have communicated better on the bus. She often assumed...
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Admin
The Cultural Experience
8 months ago
Thank you for sharing your feedback. We’re glad to hear you found the tour worthwhile and appreciated the efforts of the tour manager. We also value your comments about communication, which we’ll take on board to ensure announcements are clearer for everyone in the future.
Product reviews
Admin
The Cultural Experience
8 months ago
We really appreciate your thoughtful review. It’s great to know that the historian’s knowledge and the sites visited made the tour meaningful for you. Your suggestions regarding accommodation are noted, and we’ll look at ways to improve this for future departures. Thank you again, and we look forward to travelling with you in the future.
Experts in historical travel providing a programme of worldwide, escorted tours including archaeology, military history and general history, all of which are accompanied by leading historians, academics or senior soldiers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Experts in historical travel providing a programme of worldwide, escorted tours including archaeology, military history and general history, all of which are accompanied by leading historians, academics or senior soldiers.