How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Adventure People Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,257 reviews

Trusted Customer

Feefo Verified

3 years ago

Good but areas to improve on

Overall very good and responsive. Always picked up phone promptly and very knowledgeable. Also had a consistent point of contact. But there were a couple of areas to improve on - attention to...

Kerry Holmes

Feefo Verified

Cannock

3 years ago

What Kerry Holmes said about The Adventure People:

Magical!!! Was over way too quickly!!

Amazing 4 days! Rene is as an amazing guide and great person, so enthusiastic and knowledgeable. Would recommend to anyone that’s fancies kayaking. The island of Lopud is a hidden gem, from the...

Trusted Customer

Feefo Verified

3 years ago

The adventure people were great! Anna was my advisor and she was very helpful in suggesting options.

Demi Assadi

Feefo Verified

3 years ago

What Demi Assadi said about The Adventure People:

Good experience but the tour guide Vicky made the trip 10 times better

I struggled at the beginning of the trip due to sharing a room with another female who snored all night and I didn’t sleep. This left me agitated, tired and unable to enjoy the day. But we had a...

Wendy Osorio

Feefo Verified

3 years ago

What Wendy Osorio said about The Adventure People:

I found the Adventure People to be everything I could have wanted - friendly, well informed, efficient and reassuring regarding any doubts regarding the trip

Michael Wright

Feefo Verified

3 years ago

What Michael Wright said about The Adventure People:

Bespoke Kilimanjaro hike

They were were good at working out an indiviudalised travel and hotel plan. They did all the work. I did the 8 day lemosho route with a few days extra before and after at the hotel - with some extra...

Trusted Customer

Feefo Verified

3 years ago

Terrible guide made the whole experience a waste - better to self guide

Guide didn’t share any information with us. He was an expert on local culture and nature but almost never spoke to us about this. E.g. at both museums he dropped us at the entrance, told us to read...

George Fisher

Feefo Verified

3 years ago

What George Fisher said about The Adventure People:

Great Service

Right from the initial enquiry everything was very easy to book and arrange and all information provided was readily available.

Allan Blaikie

Feefo Verified

3 years ago

What Allan Blaikie said about The Adventure People:

Brilliant trip!

Booked my Toubkal summit trip through The Adventure People and everything ran so smooth from start to finish. From the moment we arrived until the moment we left. Transfers, accommodation, food and...

Trusted Customer

Feefo Verified

3 years ago

Great trip and service

The email service was great and when the original trip was about to get cancelled due to lack of people, they found some alternatives. Good instructions and very responsive.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo