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Tessuti Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tessuti | Feefo

ST

Stuart Tolley

5 years ago

Date of purchase: 05/04/2020

What Stuart Tolley said about Tessuti:

Well my parcel still hasn't came. I was told by hermes to get in touch with tessuti but it seems impossible. Filled in the forms on the website and contacted them on twitter but nothing back still. ...

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Mollie

Tessuti

5 years ago

Hello Stuart, Thank you for your review. I am so sorry to hear that you are unhappy with your recent shopping experience with us! Looking into your account I can see that this has now been resolved for you by our customer care. Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

1

MB

Marc Browne

5 years ago

Date of purchase: 04/04/2020

What Marc Browne said about Tessuti:

Excellent , but couldn’t get my welcome10 discount when applied online

Good service but couldn’t apply welcome10 to get my first purchase discount

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

SC

Sharon Corlett

5 years ago

Date of purchase: 04/04/2020

What Sharon Corlett said about Tessuti:

Fab and quick delivery

First class service

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

EB

Edidem Basiekanem

London

5 years ago

Date of purchase: 04/04/2020

What Edidem Basiekanem said about Tessuti:

Good online experience but slow delivery

The online shopping experience (ie website, cart, checkout and payment) was easy - only problem I had is with the delivery which took quite a bit of time

Mollie

Tessuti

5 years ago

Hello Edidem, Thank you for your review. I am pleased to hear that you are happy with your shopping experience with us! I would like to thank you for your feedback regarding delivery as ultimately it helps us to improve. Nothing pleases us more than when our customers are happy and we really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 03/04/2020

I bought a Ralph Lauren jacket and I love it and yes I would buy from them

On ordering my jacket they kept us informed from start to finish brilliant came on time .

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

IP

Idris Patel

5 years ago

Date of purchase: 01/04/2020

What Idris Patel said about Tessuti:

excellent.

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

0

MB

Mark Butler

5 years ago

Date of purchase: 31/03/2020

What Mark Butler said about Tessuti:

Poor customer service

No Quality check before sending goods out ordered a Stone Island jumper which had badge missing

Mollie

Tessuti

5 years ago

Hello Mark, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this is currently being dealt with by our customer care team, however if there is anything you would like to discuss further in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #9909390 in the subject. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

AG

Anca Gherghel

5 years ago

Date of purchase: 31/03/2020

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What Anca Gherghel said about Tessuti:

Fast and high quality service

I’ve ordered a Versace dress from here and it arrived extremely fast. Would definitely recommend.

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

DD

Darren Dolan

5 years ago

Date of purchase: 31/03/2020

What Darren Dolan said about Tessuti:

Great service

Service was excellent, easy communication both online & telephone, postage was very quick, fantastic all round service

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 31/03/2020

Modtog forkerte sko, og skulle selv betale for retur fragten..👎👎

Product reviews

0

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