By improving the quality of the goods you are selling. The Moschino leggings I purchased in April are full of small holes which have appeared for no discernible cause.
I expected better.
Mollie
Tessuti
5 years ago
Hello,Thank you for your review.I am sorry to hear that you are unhappy with the quality of your recent purchase!I would like to thank you for your feedback as ultimately it helps us to improve.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #11743983 in the subject.We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.Many thanks.Mollie,Tessuti Online Review Team
Product reviews
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
Excellent service, super speedy delivery, great communication
Product reviews
Date of purchase: 25/04/2020
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NH
Nicole Hind
6 years ago
What Nicole Hind said about Tessuti:
First order and item came wrong size and totally different shoes , so not a great start .
Mollie
Tessuti
5 years ago
Hello Nicole,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
Tessuti Online Review Team
My experience is turning out to be a nightmare! Not only did I order an item and see it for half the price in another firm. I INSTANTLY tried to cancel the order less than 30mins after ordering...
Read more
Mollie
Tessuti
5 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
Tessuti Online Review Team
Hello Brian,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We value your custom highly and really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Product reviews
Date of purchase: 23/04/2020
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LB
Lyndsey Buchanan
6 years ago
What Lyndsey Buchanan said about Tessuti:
Very happy with my purchase
Product reviews
Date of purchase: 23/04/2020
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Trusted Customer
6 years ago
Did not arrive !
Mollie
Tessuti
5 years ago
Hello,
Thank you for your review.
I am sorry to hear that you did not receive your order.
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
