Swell UK Reviews

Many thanks for your recent order, and please accept our apologies for the poor state of the package. It was despatched, in fact, via Parcelforce (Despatch Bay being simply our agent for admin. purposes) and would be expected to have arrived in the same state as it was sent, as you may imagine. On occasions when the contents of the package have themselves been damaged we have of course a procedure in place to put right the issue, and would always urge our customers to contact us as rapidly as possible in order that steps may be taken. Fortunately, in your case although the box arrived in poor condition the contents seem to have survived. Please again allow me to apologise, and to ask that you do not hesitate to call our team on 0161 351 4700 if you have any queries at all. Chris Plumb Office Manager