Placed order ten days ago and still no delivery. Tried calling approx 15l times but sadly no answer but have to listen to on-going tele adds. Very very disappointing. Will not order again.
Trusted Customer
11 years ago
Disappointing
Swell UK
Swell UK
11 years ago
Many thanks for your order, and for your patience. Further to our earlier conversation, I can only apologise for the ongoing issues with supply, which led to the delay in despatch. Although you were of course aware that we were lacking in stock of some items at the the point of purchase, I can certainly appreciate that a 10 day wait was not anticipated and will I'm sure have led to some inconveniences.
Please again allow me to offer our apologies, this time for the communications problems (rare, but we do try to answer all messages as rapidly as possible during our busy times), and to ask that you do not hesitate to contact me on 0161 351 4700 should you wish to discuss the matter further.
Chris Plumb
Office Manager
Trusted Customer
11 years ago
Excellent! The way in which Swell UK responded to an initial complaint was extremely admirable. My faith has been reinstated! Happy customer.
Product reviews
Date of purchase: 10/03/2015
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Trusted Customer
11 years ago
Good value and fast delivery. Have used before and will definitely use again.
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