not happy with delivery time, order made from a different company at the same time (also with next day delivery before 2pm)arrived 2 days earlier! But products are good everything is expect.
Good service however I can't rate my items as they've only been dispatched today. Maybe send this when the items have arrived as you provide a tracking service this would be easily done. Overall...
Lack of communication, I ordered 2 dragon starter kits several days ago to be told there was a 3 day delay, that's fine, but since then I've had nothing, no information as to what's going on, nothing!
Swell Reptiles
Swell Reptiles
11 years ago
Many thanks for your patience in the matter of the delayed despatch; the issue was of course due to an unanticipated stock problem which has now been resolved, resulting in the despatch of your packages today.I understand the frustration involved when a purchase is delayed, and would ask that you do not hesitate to call me personally on 0161 351 4700 to discuss the matter in further detail.
Again, please allow me to offer our fullest apologies.
Mr C K Plumb
Office Manager
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