How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Swell Reptiles Reviews

https://www.reptiles.swelluk.com

Rated

Excellent

Service

4.2

Product

4.3

863

183

1,224

ratings over the past year

Displaying all 19,518 reviews

Paul Brown

Devon

22 hours ago

Date of purchase: 04/07/2025

What Paul Brown said about Swell Reptiles:

Do not answer phone calls.

Originally tried phoning, they don't answer the phone. But they are quick to answer messages. It would be nice to speak to someone if needed so a little disappointing.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 29/06/2025

Very professional.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Excellent speed and price

Product reviews

Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Brill service

Product reviews

Paul Booker

Minehead

2 days ago

Date of purchase: 25/06/2025

What Paul Booker said about Swell Reptiles:

we have bought many of these over the years from different vendors, and have had to send I would say at least 50% back, as they have been broken in transit. This one however was so well packaged, and...

Read all

Product reviews

Trusted Customer

2 days ago

Date of purchase: 25/06/2025

Swell reptiles 10/10

Great service competitive prices and delivery times i would highly recommend swell reptiles.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 25/06/2025

Fast delivery good quality

Product reviews

Trusted Customer

3 days ago

Date of purchase: 01/07/2025

Appalling service, average product

Very poor, clearly lied to.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 27/06/2025

Superb

Superb fast delivery

Product reviews

Trusted Customer

3 days ago

Date of purchase: 01/07/2025

Must do better

Well I paid for next day delivery and it took 4 days all the while without a word from the delivery company nobody offered a refund for the delivery when I phoned to find out if it had even been...

Read all

Product reviews

Not received a review invite?

About Swell Reptiles

Swell Reptiles the UK's leading online retailer of reptile products. Follow us for exclusive offers and discounts.

Read all

0161 351 4700

Unit C SK14 Industrial Park, Broadway, Hyde, Cheshire, SK14 4QF, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Swell Reptiles Reviews

Swell Vivarium Large BlackMore reviews of this product (11)View product websiteGreat quality, a really good value snake enclosure.

Exo Terra Snake BeddingMore reviews of this product (11)View product websiteGood

Exo Terra Feeding DishMore reviews of this product (9)View product websiteWell made product. Very pleased with the quality.

Swell Live Mealworms Bulk-PackMore reviews of this product (25)View product website

Flightless Golden Fly CultureMore reviews of this product (4)View product websiteThey were too small for my purpose, feeding finches. Not the products fault though

Microclimate MiniStat 100More reviews of this product (8)View product websitePerfect for job

Exo Terra Reptile UVB 200 TubeMore reviews of this product (4)View product websiteAbsolutely perfect. Our beardie has been so quiet and inactive recently, but as soon as we put the bulb in he started running around more than he has done in ages. We have bought a few of these over...Read all

Swell Live Feeder Cockroaches (Dubia) Pre-PackMore reviews of this product (84)View product websiteI have Ordered live food from a few websites and swell is one of the sites that doesn't have a load of casualties before I receive them highly recommend.

ProRep Viv Clean DisinfectantMore reviews of this product (16)View product websiteWorks great at disinfecting and there is no sticky residue left behind i have ordered from swell reptiles a few times and have had on time deliveries aswell as great prices highly recommend this...Read all

Swell Live Silent Brown Crickets Pre-PackMore reviews of this product (73)View product website

Swell Live Mini MealwormMore reviews of this product (8)View product websiteGreat service, just what i wanted ,& super fast delivery

Microclimate MiniStat 100More reviews of this product (8)View product websiteSeems to work just fine. Not much else to say

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?