The sweater I ordered is gorgeous and fits my dad perfectly (size chart is true!). Shipping was delayed over the holidays (I also ordered internationally) but any inquiries I had were answered via...
I never received this order. I emailed the company more than once without a response.
Paul
Sweater Shop
5 years ago
Hi Marcella,
I can see that your order was delivered by USPS on Nov 30th. Our customer service team will be in touch to via email to get more details so we can get to the bottom of this
Regards
PAUL
When I ordered I was given two options but no details as to when or how the deliveries would work - this should be improved. After contacting your company because shipping was delayed I was promised...
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Product reviews
Date of purchase: 29/11/2020
1
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DS
delores swigart
Feefo Verified
PEORIA, ill
5 years ago
What delores swigart said about Sweater Shop:
the Sweater was wonderful, but my only complaint was it took over 2 months to get it.. it was a Christmas present,.but I also know it was Christmas time and Covid... I ordered a sweater a few years...
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Paul
Sweater Shop
5 years ago
Hi Delores,
Yes, unfortunately international shipping was severely delayed in December and January. Unfortunately this delay is completely out of our control. Fortunately shipping times are back to usual now.
Thanks for your order and apologies again for the delays with International Postage at the time
Paul
Product reviews
Date of purchase: 01/12/2020
1
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Trusted Customer
Feefo Verified
5 years ago
Sweater quality is outstanding. I look forward to many years of warm use.
found the staff to be very good and they followed up when I thought the parcel was lost, but it was only the Irish Post Office that could not get it moved because of the covid restrictions. therefore...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.