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Sweater Shop Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sweater-shop | Feefo

BG

Brenda Gledhill

NSW Australia

2 days ago

Date of purchase: 25/06/2024

What Brenda Gledhill said about Sweater Shop:

The service and responsiveness of the team was amazing. Website easy to navigate, the delivery to Australia was quick. The sweater shop will be my first go to when I’m looking for knitwear.

Product reviews

0

Trusted Customer

5 days ago

Date of purchase: 23/06/2024

My orders were shipped in a timely way and arrived in good condition. When I was in the shop in Galway the ladies that assisted me with my purchase were so very kind and helpful.

Product reviews

0

JF

Jenny Fahey

6 days ago

Date of purchase: 22/06/2024

What Jenny Fahey said about Sweater Shop:

They are great people I’m just not sure about sizes

Product reviews

0

VI

Virginia

St Ives UK

6 days ago

Date of purchase: 11/06/2024

What Virginia said about Sweater Shop:

The Sweater Shop have a really excellent Customer Service Team and I have thoroughly enjoyed interacting with them. I would highly recommend The Sweater Shop to everyone and the quality of their knitt

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Read all

Product reviews

0

Trusted Customer

7 days ago

Date of purchase: 21/06/2024

Excellent

Product reviews

0

SA

Sandra ***

Brisbane Australia

8 days ago

Date of purchase: 19/06/2024

What Sandra *** said about Sweater Shop:

Super efficient snd swift delivery

Paul

Sweater Shop

7 days ago

Thanks so much for your feedback Sandra! We are delighted you are happy with your purchase!

Product reviews

0

Trusted Customer

9 days ago

Date of purchase: 19/06/2024

Very good, I didn’t actually get in touch direct but when I placed my order I was given a delivery date, the item arrived before that date.

Paul

Sweater Shop

8 days ago

Thanks Anne for your feedback! It is much appreciated

Product reviews

0

DH

Darryl Martin-Healey

Semaphore, South Australia

9 days ago

Date of purchase: 19/06/2024

What Darryl Martin-Healey said about Sweater Shop:

The staff replied to my emails but I am still waiting for my order that was ordered on the 19th June

Paul

Sweater Shop

8 days ago

Hi Darryl, I am very sorry for the delay with your order. Unfortunately there was a slight delay before this was dispatched but Australia Post have pre-scanned in the package and are waiting for it to land on Australian Soil. I will email you now with an update. Thanks

Product reviews

I am still to receive my order. The tracker says it has been awaiting international departure since the 10th and it’s now the 17th and still has not left. Not happy

Paul

Sweater Shop

8 days ago

Hi Darryl, I am very sorry for the delay with your order. Unfortunately there was a slight delay before this was dispatched but Australia Post have pre-scanned in the package and are waiting for it to land on Australian Soil. I will email you now with an update. Thanks

0

GF

Gwen Fisher

Melbourne

10 days ago

Date of purchase: 14/06/2024

Product reviews

0

GC

George Chesworth

Southampton

18 days ago

Date of purchase: 10/06/2024

What George Chesworth said about Sweater Shop:

Wrong size sent and post code missed out

Paul

Sweater Shop

11 days ago

Hi George I can see on your order that you did not in fact put a post code on your address. I will send you a email now to continue the conversation Warm Regards Paul

GC

George Chesworth

11 days ago

I assume correct size will be dispatched as promised and so on that basis Seater Shop goes back to top of the class in terms of ratings.Thank You

Product reviews

I ordered size M but was sent size XL.I lack the practical skills to send it back.the product itself was impressive.Also no post code I believe on address.Your admin staff need sorting out

Paul

Sweater Shop

11 days ago

Hi George I can see on your order that you did not in fact put a post code on your address. I will send you a email now to continue the conversation Warm Regards Paul

GC

George Chesworth

11 days ago

Promised correct size so great.Thanks

0

Sweater Shop Reviews

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Full Zip Mens Aran Cardigan - Army GreenReally good quality Aran zip up sweater. Will look forward to wearing it in the Autumn. Excellent Customer Service from the Sweater Shop. Well done...More reviews of this product (1)View product website

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Super Soft Aran HeadbandExcellent quality and a very original idea for a woollen headband. I like the Celtic wooden buttons. I have ordered a similar headband in another colo...More reviews of this product (1)View product website

Men's Fair Isle Socks Red/Yellow StripeVery stylish in a range of colours. Also comfortable to wear. I will enjoy wearing these with walking boots or trainers all year round...More reviews of this product (2)View product website

Rhodonite and Connemara Heart Charm BraceletI really like the Connemara stones in the bracelets and have worn them together to give more impact and I have ordered 2 more. The 2 I received were s...More reviews of this product (2)View product website

Celtic Oval BraceletA lovely stylish bracelet. Very pleased with this item.More reviews of this product (1)View product website

Aran Infinity Snood YellowVery pleased with this Aran Knit Infinity scarf. I had great fun putting it on and eventually settled for the traditional Irish 2 loop figure of eight...More reviews of this product (1)View product website

Green Tweed Herringbone and Leather Irish Mini Handbag R709Really pleased with this tweed and leather handbag. The strap is really versatile and can be cross body or shoulder style. I really like the Celtic Le...More reviews of this product (1)View product website

Unisex Merino Wool Aran Fairisle Sweater SlateLive the colour and was very impressed with the quick response when I emailed that the sweater was a size too small.More reviews of this product (3)View product website

Unisex Pure Wool Aran Sweater Oatmeal FleckIts a really chilly winter in Australia, needed some extra warmth so I bought my a pure wool Aran jumper on line and paid extra for express delivery. ...More reviews of this product (6)View product website

Unisex Heavyweight Aran Sweater - Golden OchreI ordered this with a view it would be delivered much later, it actually arrived much earlier, which was great. The quality is really good but if you ...More reviews of this product (1)View product website

Fisherman Ribbed Crew Moss GreenI am still to receive my order. The tracker says it has been awaiting international departure since the 10th and it’s now the 17th and still has not l...More reviews of this product (2)View product website

Unisex Merino Wool Aran Fairisle Sweater DenimDisappointed as per my previous comment as I’m still waiting for my order to arrive.More reviews of this product (3)View product website

Pure Wool Unisex Aran Sweater Fleck-LMore reviews of this product (15)View product website

Aran Cable Knit Side Zip NaturalMore reviews of this product (2)View product website

Pure Wool Unisex Aran Sweater Fleck-MI ordered size M but was sent size XL.I lack the practical skills to send it back.the product itself was impressive.Also no post code I believe on add...More reviews of this product (13)View product website

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