I found the customer service excellent I had to contact the shop for assistance and the gentleman I spoke with couldn't have done more for me extremely helpful and polite and the pieces I purchased...
I found the customer service excellent I had to contact the shop for assistance and the gentleman I spoke with couldn't have done more for me extremely helpful and polite and the pieces I purchased...
Product never arrived.
And the company doesn’t respond to my emails inquiring about tracking.
I would NOT recommend this company!
Paul
Sweater Shop
5 years ago
Hi
I can see that your order was delivered by Canada posts on 19th April. I will send you another confirmation email now. We also sent you the tracking in March.
Regards
Paul
I fell in love with 2 ponchos that were Merino wool. Before I purchased I emailed Sweater Shop to ask if Merino wool is itchy, they responded with no
it very soft. I wanted to avoid the...
Read more
Paul
Sweater Shop
5 years ago
Hi Maryann,
I have been in touch via email explaining the situation with these wool products. I hope we have found a reasonable resolution
Warm Regards
Paul
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