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Sunsail Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 500 reviews

Trusted Customer

Feefo Verified

7 years ago

The boat was in great shape. We had 2 small issues while out with it and they were really responsive to help resolve them.

Jody

Sunsail

7 years ago

Thank you for your 5 star review of your Sunsail charter experience. We appreciate your time and that you selected Sunsail for your vacation. We hoe to welcome you to the islands again in the future. Kind regards, Sunsail USA

Product reviews

Date of purchase: 29/09/2018

Ray Montpetit

Feefo Verified

7 years ago

What Ray Montpetit said about Sunsail:

Again great sailing, lucky to have such great winds (20-30 knots) on 2 days

Overall the experience was great, enjoyed the performance of the boat, the dodger and canopy protection from the sun. A few little things that should be corrected; there was only 1 dish towel on...

Jody

Sunsail

7 years ago

thank you for taking time to share your review and suggestions with us. We appreciate you thoughts about your Sunsail charter experience.

Product reviews

Date of purchase: 26/11/2018

Ian Wightman

Feefo Verified

7 years ago

What Ian Wightman said about Sunsail:

Maintenance maintenance maintenance

The device once we got the boat was good. The problem was the boat was not inspected by your staff prior to our arrival. It was obvious the bilge pump was plugged as we had water coming through the...

Product reviews

Date of purchase: 27/10/2017

Brad Murdock

Feefo Verified

7 years ago

What Brad Murdock said about Sunsail:

They were nice to work with and attentive.

Jody

Sunsail

7 years ago

Thank you for your kind words and review of your Sunsail charter experience! We hope that we have an opportunity to welcome you back to the islands again in the future! Kind regards, Sunsail USA

Product reviews

Date of purchase: 19/01/2019

Trusted Customer

Feefo Verified

7 years ago

An excellent trip. Very good 454 catamaran in BVI and great hired skipper

Great boat. Great hired skipper.

Jody

Sunsail

7 years ago

Thank you for sharing your 5 star review about your Sunsail BVI charter experience. We appreciate your compliments about our catamaran and skipper. We hope to have the opportunity to welcome you back as our guest for another Sunsail charter vacation in the British Virgin Islands soon! Kind regards, Sunsail USA

Product reviews

Date of purchase: 13/07/2018

Vern Mccain

Feefo Verified

7 years ago

What Vern Mccain said about Sunsail:

We originally told we would pick up the Boat on Sunday at 11:00 am. Confirmed that again on Saturday. Did not get the boat until about 10:00 on Monday. Lost a day of sailing.

Product reviews

Date of purchase: 07/10/2018

Alan Curtiss

Feefo Verified

7 years ago

What Alan Curtiss said about Sunsail:

Overall good

I already answered the other review but again to tell you that this charter was not as complete and as good as the other 28 times we chartered with Sunsail! But that is ok as we know it has been a...

Product reviews

Date of purchase: 04/10/2018

Alan Curtiss

Feefo Verified

7 years ago

What Alan Curtiss said about Sunsail:

We have been chartering with Sunsail for 29 years and loved every cruise with them!! This year we chartered two boats so all our children and grandchildren could sail with us! We thought the...

Product reviews

Date of purchase: 04/10/2018

Kimon Pandapas

Feefo Verified

7 years ago

What Kimon Pandapas said about Sunsail:

Boat was immaculate. We arrived late due to airline issues, resulting in our arriving the next morning (and losing a night on the boat). That hiccup resulted in a compressed morning of hurried...

Jody

Sunsail

7 years ago

Hello and thank you very much for your comments regarding your Sunsail Charter Vacation. We appreciate your review and for choosing Sunsail for your sailing adventure. It would be a pleasure to welcome you back for your next sailing experience! Kind regards, Sunsail US

Product reviews

Date of purchase: 08/09/2018

Trusted Customer

Feefo Verified

7 years ago

Great service with reservations, at the dock, and while on the boat.

Jody

Sunsail

7 years ago

Hello, Thank you very much for your five star review of Sunsail in the British Virgin Islands! We appreciate you choosing Sunsail for your sailing charter vacation and hope to welcome you back to the islands again soon! Kind regards, Sunsail US

Product reviews

Date of purchase: 12/08/2018

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Sunsail Reviews

TortolaMore reviews of this product (171)View product websiteThe base was great and really helpful both before and after the charter.

Sunsail 454 - 4 cabinMore reviews of this product (37)View product websiteThe boat was a great size for a party of 9 some of whom aren't experienced sailors. It handled everything we asked and more. The only concern (small) as that the sailing experience feels much more...Read more

TortolaMore reviews of this product (171)View product website

Sunsail 38 - 2 cabinMore reviews of this product (11)View product website

St MartinMore reviews of this product (16)View product websiteThe border people are t a total pain in the ***. We are there to spend money that’s it! We rent a boat we rent hotel rooms for 20 guys. We eat every day breakfast lunch and dinner for 2 weeks and...Read more

Sunsail 47 - 3 cabinMore reviews of this product (15)View product websiteMaintenance maintenance maintenance

TortolaMore reviews of this product (171)View product websiteDidn't spend much time in Tortola, just due to our schedule.

Sunsail 484 - 4 cabinMore reviews of this product (6)View product websiteBoat was nice and well equipped

TortolaMore reviews of this product (171)View product websiteCheck in staff were rather overwhelmed. Needed more help for a relaxed service. Good showers and bar.

Sunsail 454 - 4 cabinMore reviews of this product (37)View product websiteTerrific boat. Clean comfy well equipped.

St MartinMore reviews of this product (16)View product websiteWe unable to use the facility at St Maartin as it closed early 4:30 on Sunday and yet we were still waiting for the final check out of the boat. Was completed about 10 am Monday

Sunsail 51 - 4 cabinMore reviews of this product (9)View product websitelost 1 day of sailing based on information provided via communication with staff

TortolaMore reviews of this product (171)View product websiteLove sailing in the BVI'S It is our favorite vacation sailing in all the beautiful island there!!

Sunsail 454 - 4 cabinMore reviews of this product (37)View product websiteWe do not usually charter a CAT but this year our entire family came with us to celebrate my birthday so we needed one boat to accomadate all of us for getting together. We also chartered a monohull...Read more

TortolaMore reviews of this product (171)View product websiteWe love sailing in the BVI's !!!

Sunsail 51 - 4 cabinMore reviews of this product (4)View product websiteWE did not have a 51 boat?? A CAT that was 454 and a sloop that was 47 feet!! This is the first time we chartered a CAT as we needed the space for all our family

TortolaMore reviews of this product (171)View product website

Sunsail 41 - 3 cabinMore reviews of this product (5)View product website

TortolaMore reviews of this product (171)View product websiteI would recommend that they offer a free shuttle to the grocery or ferry

Sunsail 444 - 4 cabinMore reviews of this product (49)View product websiteFew glitches with the boat, but overall very nice.

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