I have been thoroughly impressed with suit was throughout the process of booking my Las Vegas bachelorette party hotels with them. They've gone above and beyond the call and usually reply within 5-15...
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TC
Trusted Customer
Melbourne Australia
9 years ago
What Trusted Customer said about Suiteness:
Impressive & Responsive
From the classy and luxurious properties on the website I thought what was on offer may exceed my budget but when I explained what I needed and the financial parameters, Suiteness was quick to find...
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Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Excellent service by Suiteness
The hotel we stayed at did not provide good customer service at all.
Robbie
Suiteness
9 years ago
Hi Brock -
I truly apologize that the hotel did not meet your standards. We try hard to ensure that every property meets a certain standard but sometimes things are out of our control.
Given your feedback we have reached out to our hotel team at MGM and we will be reassess their inclusion in our program.
Our customer service team has also reached out to you and thank you so much for your feedback on the property.
Suiteness
TC
Trusted Customer
9 years ago
Thank you for listening to us and will be looking forward to booking are next vegas stay in march !!!
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Trusted Customer
9 years ago
Amazing customer service, I will definitely be booking with suiteness again
I loved that I had someone around the clock 24 hours to help with any questions I had. Quick with responses, easy to navigate website and they even got me a 20% discount on my suite! I had a awesome...
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Trusted Customer
9 years ago
Good service by Suiteness
Thank you for your fine service
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Excellent service by Suiteness
Amazing service and prices!
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Trusted Customer
9 years ago
Great service
It took a little while to receive response about availability for some of the properties, but some came back very quickly. It sure beat doing all of the research myself. I was happy with the service...
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Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Big room little rate!
Great company,great service, they did deliver everything thy promised
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Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Poor service by Suiteness
Found way better deals elsewhere. Don't understand your value
Robbie
Suiteness
9 years ago
Hi -
We want to thank you for providing us with this feedback. We are always looking to better serve our members.
We typically have the lowest rates but sometimes there are discrepancies. We always offer our price match guarantee with every booking.
Thank you for providing us this feedback and if you do trust us with your next trip, we would love to offer you a $50 credit.
Suiteness Team
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Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Easy booking service. Information regarding inclusions etc could be clearer...
Easy booking service. Information regarding inclusions etc could be clearer to be completely aware of what you are purchasing.
Robbie
Suiteness
9 years ago
Hi Nick -
Thank you so much for your feedback. We appreciate your kind words about the ease of use of our platform. We also thank you for the details regarding areas we can improve. We will make those extra inclusions much more clear in the customer booking process.
Thank you again and we really do appreciate your feedback. We hope you enjoy your stay as well.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
