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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,089

158

18

10

21

3,296

ratings over the past year

Displaying all 21,713 reviews
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Best thing I ever did to get in touch with them
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
I was so relieved after getting intouch with Stepchange Debt charity and they helped me with…
I was so relieved after getting intouch with Stepchange Debt charity and they helped me with my Payday loans . Also they provide lots of useful information and advice on their website. Although Im...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very helpful with my debt problems
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very good well thought out
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Have had no problems at all
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very good service, some of the staff need training out of scare tactics and possibly…
Very good service, some of the staff need training out of scare tactics and possibly to have more empathy but overall very good service and an absolute relief.
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
I would have left an "Excellent" feedback if it wasn't for the fact that on 2…
I would have left an "Excellent" feedback if it wasn't for the fact that on 2 occasions I received a letter from StepChange stating that my plan had stopped and my creditors had been notified of...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
First class, quick answer, very good
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Initially very slow (months) to sort things out, causing creditors to get impatient. Now up…
Initially very slow (months) to sort things out, causing creditors to get impatient. Now up and running okay. New problem now with a past (years) debt contacting them and they are accusing me of...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very professional services provided Keep up the good works. Thanks.
Very professional services provided Keep up the good works. Thanks.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.