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StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,089

158

18

10

21

3,296

ratings over the past year

Displaying all 21,713 reviews
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
I had many sleepless nights until I used step change, I struggled for years after divorce…
I had many sleepless nights until I used step change, I struggled for years after divorce and was left with all of the debt, stepchange did everything for me, excellent service.
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
helpful and swift in providing a solution
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Took a little time to get going but I was warned that it would do…
Took a little time to get going but I was warned that it would do so. Now all running very smoothly. But I was wondering, do you have a legal department that can help try to recover money? In my...

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StepChange Debt Charity
StepChange Debt Charity
10 years ago
Thanks for the feedback and I’m glad things are running smoothly. We don’t have a department that helps to recover money, but you can contact the Financial Conduct Authority (FCA) for more information specific to your previous debt management provider: http://www.fca.org.uk/consumers/consumer-helpline Kind regards, Laura at StepChange Debt Charity
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
They were very considerate and understanding, after loosing my husband and finding my self in…
They were very considerate and understanding, after loosing my husband and finding my self in a debt problem they understood me and my needs,
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Allows me to sleep at night now
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Excellent service and wonderful support
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very helpful and made life a lot easier and stress free.
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
I would tell every body if they have problems with debt get in touch with step…
I would tell every body if they have problems with debt get in touch with step change they are brill after you talk with them you will get a good night sleep ,I don't know how I would have coped...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Really helpfull company and staff who dont judge you but help you move forward
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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
All the people at Step Change we have talked to over the last 4 months…
All the people at Step Change we have talked to over the last 4 months have been so helpful and supportive in helping us out in what was a very difficult financial situation ,and always listened...

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StepChange Debt Charity
StepChange Debt Charity
10 years ago
Thank you for taking the time to leave us this feedback and I'm glad you've found our service useful. All the best for the future! Kind regards, Laura at StepChange Debt Charity
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.