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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,017

158

16

10

22

3,223

ratings over the past year

Displaying all 21,565 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Helped me out when I needed it
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
All staff are kind, understanding, considerate & immediately put you at ease. They have helped…
All staff are kind, understanding, considerate & immediately put you at ease. They have helped me get my life back on track so can now sleep at night. I'm extremely grateful. To anyone out there with...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Only problem have to wait too long for tel answering
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
stepchange really has given me peace of mind
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
The service received so far as been excellent. I have felt supported and a weight…
The service received so far as been excellent. I have felt supported and a weight has been lifted.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
my experience with stepchange involved setting up a debt management plan and although i found…
my experience with stepchange involved setting up a debt management plan and although i found there service to be efficient in dealing with my financial situation i did feel they did not communicate...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They delt with us very well and we have no complaints
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
the whole process is simple and we have felt supported throughout. we feel as though…
the whole process is simple and we have felt supported throughout. we feel as though we have a life back.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
The representative was, frankly, fab!
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Overall service is very helpful and is appreciated, setting up the plan online was fantastic…
Overall service is very helpful and is appreciated, setting up the plan online was fantastic and really easy to use but when speaking to customer services a few were very abrupt and rude, they are...

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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.