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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,114

157

18

10

21

3,320

ratings over the past year

Displaying all 21,758 reviews
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Excellent sound advice given by the charity, very helpful friendly staff, now able to xlepp…
Excellent sound advice given by the charity, very helpful friendly staff, now able to xlepp at night thanks to this wonderful charity.
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
I slept properly for the first time in weeks
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Super service. Straightforward and sympathetic. Very efficient.
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
always very helpfull and able to answer any questions.they put my mind at rest each…
always very helpfull and able to answer any questions.they put my mind at rest each time i call them .So glad i found them .
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Very helpful
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Step change were sensitive to my difficulties and highly effecting and speedy at helping my…
Step change were sensitive to my difficulties and highly effecting and speedy at helping my situation.
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
A classification like this with nothing between good and poor is not very helpful. I have…
A classification like this with nothing between good and poor is not very helpful. I have been very appreciative of their help with my brothers debt problems but i wish they would respond to e-mails...

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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Easy to talk too
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
StepChange make dealing with a very stressful situation bearable. You are not judged and you…
StepChange make dealing with a very stressful situation bearable. You are not judged and you feel like someone understands and wants to help you.
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Superb service, really helped me, can't express how grateful I am, wonderful organisation, keep up…
Superb service, really helped me, can't express how grateful I am, wonderful organisation, keep up the good work .
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.