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StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,113

157

18

10

21

3,319

ratings over the past year

Displaying all 21,757 reviews
Trusted Customer
9 years ago
Date of purchase: 04/08/2015
it ok
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Fast personal response and easy to understand process. You feel like you have a friend to…
Fast personal response and easy to understand process. You feel like you have a friend to help.
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Helpful non judgemental personable
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Very helpfull and understanding
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Always very Helpful in this stressful time,
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Very good service always there when they are needed. Thank You.
Very good service always there when they are needed. Thank You.
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Im not Happy with my monthly payments choice of dates
Im not Happy with my monthly payments choice of dates
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StepChange Debt Charity
StepChange Debt Charity
9 years ago
We’re very sorry to hear you aren't happy your choice of monthly payment dates. We recently tried to contact you to resolve this, but we haven't heard back from you yet. If you'd still like us to look into this for you, please feel free to contact us and we'll be happy to help you. If you’d prefer to make a formal complaint, please contact us via our ‘complaints’ section of our website so we can work to resolve it: http://www.stepchange.org/Legal/Complaintsprocess.aspx Rory and the team at StepChange Debt Charity
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
StepChange took the pressure of my wife and I,we have 8 creditors to contact they…
StepChange took the pressure of my wife and I,we have 8 creditors to contact they took the worry from us,we could never have survived with out them,we are so glad they are there.
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
I couldn't praise stepchange more. Their help is invaluable. The service is brilliant. Thank you Stepchange
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Trusted Customer
9 years ago
Date of purchase: 04/08/2015
Excellent sound advice given by the charity, very helpful friendly staff, now able to xlepp…
Excellent sound advice given by the charity, very helpful friendly staff, now able to xlepp at night thanks to this wonderful charity.
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.