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SPCA Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 686 reviews

Trusted Customer

Feefo Verified

4 years ago

Very informative, explanations made clearly and customer service kind abd understanding.

Date of purchase: 14/02/2022

Sandi SHACKLETON

Feefo Verified

4 years ago

What Sandi SHACKLETON said about SPCA Pet Insurance:

Awesome. Easy and friendly. Explained well.

Product reviews

Date of purchase: 14/02/2022

Trusted Customer

Feefo Verified

4 years ago

Ticks the right boxes!

Just ticked all the boxes. Very helpful, patient, polite staff .

Date of purchase: 10/02/2022

Jill West

Feefo Verified

Auckland

4 years ago

What Jill West said about SPCA Pet Insurance:

I am very happy that Maisy has cat cover now Only new cover.

I found both the ladies that spoke to me, very helpful, not pushy and they put my mind at rest by explaining everything to me and helped me decide which was the best Policy to purchase. I felt very...

Product reviews

Date of purchase: 09/02/2022

Trusted Customer

Feefo Verified

4 years ago

It seemed to be easy enough at the start reply to an email fill in information and send it off. Then I heard nothing so I followed it up and then it took several follow ups and then finally over the...

SPCA Pet Insurance

4 years ago

Hi there, Thank you for taking the time to share your review with us. I am sorry to hear of any inconvenience caused and appreciate you sharing your feedback with us, to assist us in looking into this further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Product reviews

Date of purchase: 09/02/2022

Graham Shaw

Feefo Verified

4 years ago

What Graham Shaw said about SPCA Pet Insurance:

Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more...

Product reviews

Date of purchase: 08/02/2022

Annette Brook

Feefo Verified

Feilding

4 years ago

What Annette Brook said about SPCA Pet Insurance:

Excellence

Excellent service, user friendky, effortless process

Date of purchase: 07/02/2022

Karen Blundell

Feefo Verified

4 years ago

What Karen Blundell said about SPCA Pet Insurance:

Very easy service to use.

Product reviews

Date of purchase: 06/02/2022

Trusted Customer

Feefo Verified

4 years ago

Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...

Product reviews

Date of purchase: 04/02/2022

Jackie Ngawhika

Feefo Verified

4 years ago

What Jackie Ngawhika said about SPCA Pet Insurance:

I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...

SPCA Pet Insurance

4 years ago

Hi Jackie, Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes. Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch. Kind regards, Scott

Product reviews

Date of purchase: 04/02/2022

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SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (722)View product websiteSeems like value for money. I can afford ut on my pension. Peace of mind.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteOnly new Policy Holder, so have to wait a bit and see how it works for me, before I can give it a 5 star rating.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteOverall the policy we set up is what we were looking for and we wanted to go with this option to support the SPCA

SPCA Pet InsuranceMore reviews of this product (722)View product websiteExcellent product. The proof of the policy will be if and when I make a claim.

SPCA Pet InsuranceMore reviews of this product (722)View product websitePrice is affordable for first time pet owner.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteCovers all areas of insurance and vet fees are subsidized.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteI’m am yet to decide if this is the one for my pet, as the guy on the phone said I am covered for everything but when I got my policy documents I can see he is wrong.

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