I'm am still waiting on my welcome package, with further information etc, but you guy seam 5 star and I hope it's worth goin for insurance for my baby ..
CX
SPCA Pet Insurance
4 years ago
Hi Kelly,
Thank you for reaching out. I am pleased to hear of the value that you have found in your policy, although, apologise that you have not received your documentation as of yet. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, we appreciate you bringing this to our attention and I have passed your request on to the relevant team to organise this for you.
Please don't hesitate to reach out if you require any further assistance in the future.
Kind regards,
Alisa
KR
Kelly Reid
4 years ago
I have received no more Correspondence regarding insurance or a insurance number, I will ring the 0800 number tomorrow Incase there has been something stoping it I need to sort out. Thankyou
CX
SPCA Pet Insurance
4 years ago
Hi Kelly,
Thank you for your reply and letting me know. Please let me know if you would like for me to arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
Very easy to do online. Very clear as to what the options were. I had a question so I rang and was put through to a lovely customers service lady instantly who helped with my question
Product reviews
Date of purchase: 07/03/2022
0
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NJ
Nick Jones
Feefo Verified
4 years ago
What Nick Jones said about SPCA Pet Insurance:
The service was very good. I was contacted regularly, despite difficulties with being able to get a convenient time I was free. Very patient.
Product reviews
Date of purchase: 07/03/2022
0
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CS
Christopher Sarson
Feefo Verified
4 years ago
What Christopher Sarson said about SPCA Pet Insurance:
yes
surely
Date of purchase: 04/03/2022
0
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Trusted Customer
Feefo Verified
4 years ago
I did feel a bit of pressure to make the purchase that instant but I do trust that i have gotten a good product
Product reviews
Date of purchase: 04/03/2022
0
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ST
Stephen Trinder
Feefo Verified
4 years ago
What Stephen Trinder said about SPCA Pet Insurance:
The team member I spoke to was very nice and easy to talk to. She explained everything very well. I could tell she really cared about animals, and wanted to ensure we got the right cover for us.
It's a great product except it doesn't have some of the everyday cover components that other insurance providers have. But it does look after the important stuff.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.