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SPCA Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 705 reviews

Patricia Gray

Feefo Verified

Dunedin

3 years ago

What Patricia Gray said about SPCA Pet Insurance:

YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly...

Product reviews

Date of purchase: 31/08/2022

Paula Tupe

Feefo Verified

3 years ago

What Paula Tupe said about SPCA Pet Insurance:

Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.

Product reviews

Date of purchase: 31/08/2022

Trusted Customer

Feefo Verified

3 years ago

Very good

Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.

Product reviews

Date of purchase: 29/08/2022

Glenda Withington

Feefo Verified

3 years ago

What Glenda Withington said about SPCA Pet Insurance:

Great to deal with, even though he was an Aussie, lol.

Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.

Date of purchase: 25/08/2022

Trusted Customer

Feefo Verified

3 years ago

Clear instructions and all my questions answered

The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.

Product reviews

Date of purchase: 23/08/2022

Trusted Customer

Feefo Verified

3 years ago

Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.

Product reviews

Date of purchase: 15/08/2022

Annette Tiaiti

Feefo Verified

3 years ago

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What Annette Tiaiti said about SPCA Pet Insurance:

Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.

Product reviews

Date of purchase: 09/08/2022

Cameron Wilson

Feefo Verified

3 years ago

What Cameron Wilson said about SPCA Pet Insurance:

Very pleased with the service

Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at...

Product reviews

Date of purchase: 15/08/2022

Trusted Customer

Feefo Verified

4 years ago

Should look at improving the initial online sign up processes.

Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the...

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your experience with us, we appreciate your valuable feedback. We have escalated your review to the relevant department for ways that we can improve the service we provide to our customers. If you do have any queries, please do not hesitate to call us as we would love to be of assistance. Kind regards, Scott

Product reviews

Date of purchase: 12/08/2022

Lexi Cuthbertson

Feefo Verified

4 years ago

What Lexi Cuthbertson said about SPCA Pet Insurance:

Fantastic team, great insurance policy and your insurance helps the SPCA

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to...

Product reviews

Date of purchase: 09/08/2022

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SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (748)View product websiteI was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteQuick and easy to complete with everything being done over the phone and all the insurance details emailed.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteMy furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself

SPCA Pet InsuranceMore reviews of this product (748)View product websiteOnly just got it last night and need more time to work with it.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteI am so pleased with our insurance policy. I feel so much better knowing that my Peppa is covered extensively with no excess. It also feels good to know that my money goes towards a good cause.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteReally happy with the cover selected.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteVery suitable for what we need, and has very flexible options as well

SPCA Pet InsuranceMore reviews of this product (748)View product websiteGreat overall coverage and pricing.

SPCA Pet InsuranceMore reviews of this product (748)View product websiteIt had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to...Read more

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