I was given clear information & explanations for every question I asked. The persson I spoke to was friendly, & very patient
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Date of purchase: 24/07/2023
0
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Trusted Customer
Feefo Verified
3 years ago
Tristan was super friendly and knowledgeable. He
made the whole process easy and was a pleasure to speak to.
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is always wonderful to hear of the service that our pet parents receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 24/07/2023
0
Share
Trusted Customer
Feefo Verified
3 years ago
Website was ok to use.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for taking the time to share your experience with us and please don't hesitate to reach out if you require any assistance or have any queries in the future.
Kind regards,
Alisa
Date of purchase: 21/07/2023
0
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MS
Martin Snyman
Feefo Verified
3 years ago
What Martin Snyman said about SPCA Pet Insurance:
Patients. professional, friendly and helpfull
CX
SPCA Pet Insurance
3 years ago
Hi Martin,
We are delighted to hear of the great service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Helpful staff, friendly and supportive. Would recommend and buy from again.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are delighted to hear of the helpful service that you received when speaking with our friendly team members and we appreciate you taking the time to share your kind words with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 19/07/2023
0
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MA
Miriama Aperahama
Feefo Verified
3 years ago
What Miriama Aperahama said about SPCA Pet Insurance:
Well informed on the information about pet insurance best customer service keep up the awesome work also patient with answering any questions I did not clearly understand.
CX
SPCA Pet Insurance
3 years ago
Hi Miriama,
It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 19/07/2023
0
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HL
Heather Leicester
Feefo Verified
3 years ago
What Heather Leicester said about SPCA Pet Insurance:
Very efficient and helpful spoke to Peter who went out of his way to explain the options for us
CX
SPCA Pet Insurance
3 years ago
Hi Heather,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my questions. Each of the 3 pet insurance options were fantastic value and I was able...
Read more
CX
SPCA Pet Insurance
3 years ago
Hi Karen,
Our team is pleased to hear that you have enjoyed our service and that we were able to assist you in finding a policy that is suitable for your needs.
Thank you so much for your lovely review, we appreciate the great feedback.
Kind regards,
Scott
Hi there,
We are pleased to hear of the service that you received when speaking with our team member and we appreciate you sharing your review with us.
Kind regards,
Alisa
Product reviews
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thanks again for sharing your review with us, we really appreciate it.
Please don't hesitate to reach out if you have any queries or require any assistance in the future.
Kind regards,
Alisa
Date of purchase: 13/07/2023
1
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SG
Siegfried Gorczynski
Feefo Verified
3 years ago
What Siegfried Gorczynski said about SPCA Pet Insurance:
Tristan was extremely helpful and patient. Also very positive and empathetic.
CX
SPCA Pet Insurance
3 years ago
Hi Siegfried,
We are pleased to hear of the service that you received when speaking with our team member, Tristan, and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.