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SPCA Pet Insurance Reviews

BG

Bella Gang

Feefo Verified

2 years ago

What Bella Gang said about SPCA Pet Insurance:

Nice customer service

I got a call right after getting a quote. The call centre staff explains everything I need. Delightful experience.

CX

SPCA Pet Insurance

2 years ago

Hi Bella, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 27/09/2023

0

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Kerry Murphy

Feefo Verified

3 years ago

What Kerry Murphy said about SPCA Pet Insurance:

The sales person was highly respectful while informing me about the insurance.

CX

SPCA Pet Insurance

3 years ago

Hi Kerry, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 22/09/2023

0

Trusted Customer

Feefo Verified

3 years ago

I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm,...

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused. We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers. If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf. Kind regards, Scott

Product reviews

Date of purchase: 19/09/2023

1

EV

Elicia Vervaart

Feefo Verified

3 years ago

What Elicia Vervaart said about SPCA Pet Insurance:

Friendly staff

Woman over the phone was friendly and good at letting me ask questions.

CX

SPCA Pet Insurance

3 years ago

Hi Elicia, We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott

Product reviews

Date of purchase: 19/09/2023

0

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Georgia Walklin

Feefo Verified

3 years ago

What Georgia Walklin said about SPCA Pet Insurance:

Great customer service

Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.

CX

SPCA Pet Insurance

3 years ago

Hi Georgia, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 18/09/2023

0

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Michael Ocego

Feefo Verified

3 years ago

What Michael Ocego said about SPCA Pet Insurance:

Excellent Customer Service

Both email and phone communication was excellent. product offered seems to be exactly what we need and brings a certain amount of peace of mind.

CX

SPCA Pet Insurance

3 years ago

Hi Michael, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Scott

Product reviews

Date of purchase: 15/09/2023

0

Trusted Customer

Feefo Verified

3 years ago

Smooth Process

Process was smooth. All information required to make a decision was available.

Hayward

SPCA Pet Insurance

3 years ago

Great to hear about your experience with us here at SPCA Pet Insurance. Thank you for taking the time to leave us with feedback. Regards, Rebecca

Product reviews

Date of purchase: 12/09/2023

0

HM

Holly Mckenna

Feefo Verified

3 years ago

What Holly Mckenna said about SPCA Pet Insurance:

Positive Experience!

Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.

CX

SPCA Pet Insurance

3 years ago

Hi Holly, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Date of purchase: 11/09/2023

0

Trusted Customer

Feefo Verified

3 years ago

Good value

Easy app to follow competitive pricing

CX

SPCA Pet Insurance

3 years ago

Hi there, It is a pleasure to hear about the value you have found through your policy. Thank you for providing us with your review, we appreciate your feedback. Kind regards, Scott

Product reviews

Date of purchase: 01/09/2023

0

SS

Sheila Smith

Feefo Verified

Feilding

3 years ago

What Sheila Smith said about SPCA Pet Insurance:

Excellent service

Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.

CX

SPCA Pet Insurance

3 years ago

Hi Sheila, We are delighted to hear of the excellent service that you received when speaking with our team member and that you have been left feeling pleased with your policy. Thank you for taking the time to share your kind words with us, we really appreciate it. Kind regards, Alisa

Product reviews

Date of purchase: 28/08/2023

0

SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this productView product websiteAccess fee is reasonable and covered amount is high enough

SPCA Pet InsuranceMore reviews of this productView product websiteRespectful man on sales, as I am 71, he waited for me to understand and to find my bank details.

SPCA Pet InsuranceMore reviews of this productView product websiteI don't know as I haven't used it

SPCA Pet InsuranceMore reviews of this productView product websiteGood price, and what’s offered is good.

SPCA Pet InsuranceMore reviews of this productView product websiteHappy with my policy for Mrs Fig. Have nothing negative to say

SPCA Pet InsuranceMore reviews of this productView product websiteProduct appears to be exactly what we were hoping to get and was well explained.

SPCA Pet InsuranceMore reviews of this productView product websiteGreat cover for our little ones.

SPCA Pet InsuranceMore reviews of this productView product websiteGreat prices and great value. The plans are very comprehensive and easy to understand.

SPCA Pet InsuranceMore reviews of this productView product websiteCompetitive plans Easy app to follow

SPCA Pet InsuranceMore reviews of this productView product websiteGood cover and bonus. All SPCA enterprises are special to our family.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?