Would be better to have had the three months free as told - will pursue as it was a deciding factor
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
Thank you for reaching out and I am sorry to hear of any frustrations caused during your experience.
I appreciate the opportunity that you have provided us to look into your feedback and escalate your concerns on to the relevant team to review.
I have passed this matter on to our team to be in touch with you.
Kind regards,
Alisa
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
I understand that our team has been in touch with you via email regarding your concerns.
Please don't hesitate to reach out to our team or reply to the email directly if you would like to discuss this matter further.
Kind regards,
Alisa
Product reviews
CX
SPCA Pet Insurance
2 years ago
Hi Kim,
Thank you for reaching out and I am sorry to hear of any frustrations caused during your experience.
I appreciate the opportunity that you have provided us to look into your feedback and escalate your concerns on to the relevant team to review.
I have passed this matter on to our team to be in touch with you.
Kind regards,
Alisa
Date of purchase: 21/05/2024
0
Share
DS
Donna Simpson
Feefo Verified
2 years ago
What Donna Simpson said about SPCA Pet Insurance:
Helpful to some extent
CX
SPCA Pet Insurance
2 years ago
Hi Donna,
Thank you for taking the time to share your review with us.
Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Product reviews
CX
SPCA Pet Insurance
2 years ago
Hi Donna,
Thank you for taking the time to share your review with us.
Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Service was easy to sign up to and efficient. Highly recommend
CX
SPCA Pet Insurance
2 years ago
Hi there,
I am glad to hear about the ease you have found while setting up your policy and about your appreciation regarding the service provided.
Thank you for sharing your feedback, we really appreciate it.
Kind regards,
Scott
Product reviews
Date of purchase: 15/05/2024
0
Share
MD
Marion Davis
Feefo Verified
Christchurch
2 years ago
What Marion Davis said about SPCA Pet Insurance:
Excellent
CX
SPCA Pet Insurance
2 years ago
Hi Marion,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Product reviews
Date of purchase: 14/05/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
excellent
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Product reviews
Date of purchase: 06/05/2024
0
Share
TP
Tania Best-Pokia
Feefo Verified
Takapau
2 years ago
What Tania Best-Pokia said about SPCA Pet Insurance:
Again, could go wrong with Peter, his service was excellent!
CX
SPCA Pet Insurance
2 years ago
Hi Tania,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Tracey,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Product reviews
Date of purchase: 05/05/2024
0
Share
NR
Nooroa Raemaki
Feefo Verified
Lower Hutt
2 years ago
What Nooroa Raemaki said about SPCA Pet Insurance:
Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.
CX
SPCA Pet Insurance
2 years ago
Hi Nooroa,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 16/04/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy.
The call back person was pleasant and informative.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Date of purchase: 12/04/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
Very helpful and informative
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.