Prompt and friendly
Told me all information I needed to hear
CX
SPCA Pet Insurance
1 year ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Great service thank you a very patient young lady at the call centre. She helped me through the contract explaining all that I need to know
CX
SPCA Pet Insurance
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Really simple to set up a policy and clear options to select from.
CX
SPCA Pet Insurance
1 year ago
Hi there,
I am pleased to hear about the ease you have found while setting up your policy.
Thank you for sharing your feedback, we really appreciate it.
Kind regards,
Scott
Product reviews
Date of purchase: 20/01/2025
0
Share
Trusted Customer
Feefo Verified
1 year ago
Excellent seevice
CX
SPCA Pet Insurance
1 year ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Hi Marie,
We are happy to hear that arranging your cover through our user-friendly online portal was made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Product reviews
Date of purchase: 12/01/2025
0
Share
TA
Tania
Feefo Verified
Christchurch
1 year ago
What Tania said about SPCA Pet Insurance:
Online quote & buy was quick and easy
CX
SPCA Pet Insurance
1 year ago
Hi Tania,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Product reviews
Date of purchase: 12/01/2025
0
Share
EH
Elizabeth Hooton
Feefo Verified
Dunedin
1 year ago
What Elizabeth Hooton said about SPCA Pet Insurance:
I didn't think it would be affordable or that I could choose a policy that just covered the big stuff. I am so happy that part of my premium goes to support the amazing work the SPCA do.
CX
SPCA Pet Insurance
1 year ago
Hi Elizabeth,
It is always great to hear of that we have been able to provide our pet parents with an affordable policy and of the value that you have found in your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Excellent....the person that helped us was extremely helpful and patient with us, as we bombarded him with all our questions...10/10
CX
SPCA Pet Insurance
1 year ago
Hi Thea,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kinds regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Product reviews
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your review with us, we appreciate the feedback. If you have any questions or if you would like to discuss your policy with us, please let us know and we will be in touch to assist.
Kind regards,
Scott
Date of purchase: 07/01/2025
0
Share
JH
Jason Hill
Feefo Verified
Auckland
1 year ago
What Jason Hill said about SPCA Pet Insurance:
Easy sign up process
CX
SPCA Pet Insurance
1 year ago
Hi Jason,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.