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Southall Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 10,624 reviews

Trusted Customer

Feefo Verified

4 years ago

Thank you Ananya

Ananya helped with my query - got me options and got my tickets in the same call - all within 10 minutes in the ONE call I made. Southall travels have always been amazing and Ananya stands as a proof...

Customer Support Team

Southall Travel

4 years ago

Dear Customer, It is indeed a delight to receive such a valuable feedback from you. Ananya would be thrilled to hear about this! We will strive to offer the best deals and deliver the highest quality of services at all times. Do render us other opportunities to assist you again in your future travels. Regards, Southall Travel

Mrs Deepa Ramasamy

Feefo Verified

4 years ago

What Mrs Deepa Ramasamy said about Southall Travel:

Very helpful and good communication

Good communication and customer care

Customer Support Team

Southall Travel

4 years ago

Dear Mrs Ramasamy, Thank you for your valuable feedback. We look forward to serving you again in the near future. Regards, Southall Travel

Mr Ghanshyam Gandecha

Feefo Verified

4 years ago

What Mr Ghanshyam Gandecha said about Southall Travel:

Very good service and helpful staff

Customer Support Team

Southall Travel

4 years ago

Dear Mr Gandecha, We are delighted to receive your valuable feedback and we look forward to serving you again in the near future. Regards, Southall Travel

Mrs Janani Venkateswaran

Feefo Verified

4 years ago

What Mrs Janani Venkateswaran said about Southall Travel:

Excellent customer service

Ranbir's customer service is always commendable. He always ensures his customers are satisifed and made sure he gives us the best deal.

Customer Support Team

Southall Travel

4 years ago

Dear Mrs Venkateswaran, We really appreciate you for taking out the time and sharing your kind review. Such feedbacks motivates our staff and helps us in improving our services further. We will definitely convey this message to Ranbir. He would be delighted to hear about your valuable feedback. Regards, Southall Travel

Mr Christopher Walker

Feefo Verified

4 years ago

What Mr Christopher Walker said about Southall Travel:

Booked my next flight at the right price and departure time of day over the phone and the agent was extremely helpful and polite

Customer Support Team

Southall Travel

4 years ago

Dear Mr Walker, Thank you for sharing your experience in booking with us. We will strive to offer the best deals and deliver the highest quality of services at all times. Regards, Southall Travel

Trusted Customer

Feefo Verified

4 years ago

excellent service

Customer Support Team

Southall Travel

4 years ago

Dear Customer, We are glad to receive your valuable feedback and we look forward to assisting you again in your future travels. Regards, Southall Travel

Mrs Attiya Kamran Abbasi

Feefo Verified

4 years ago

What Mrs Attiya Kamran Abbasi said about Southall Travel:

poor, dates reserved were not saved. they accepted mistake but didnt give dates requested / reserved. upon finding out error i notified them but they asked for more than price reserved at.

Customer Support Team

Southall Travel

4 years ago

Dear Mrs Abbasi, We are sorry to hear that your experience with us hasn't been the best. Please be informed that prices are dynamic in nature and it is not guaranteed unless the tickets are issued. We were contacted a few days later after the quotation was provided therefore, the cost of the tickets changed. Our travel consultants provided you the alternate options available and the booking was confirmed upon receiving your due consent and payment. Although this has been a dissatisfactory experience for you, we would be obliged if you could render us another opportunity to assist you again in your future travels. Regards, Southall Travel

Trusted Customer

Feefo Verified

4 years ago

I got Vardaan for my booking and he was really patient enough to explain and he helped me to proceed with booking.

Customer Support Team

Southall Travel

4 years ago

Dear Customer, We are pleased to hear that our travel consultant, Vardaan provided you the required assistance. Do render us another opportunity to assist you again in your future travels. Regards, Southall Travel

Trusted Customer

Feefo Verified

4 years ago

Great customer service

Customer Support Team

Southall Travel

4 years ago

Dear Customer, Thank you indeed for your valuable feedback. We look forward to your continuous support in the future. Regards, Southall Travel

Trusted Customer

Feefo Verified

4 years ago

Very good dealing

Customer Support Team

Southall Travel

4 years ago

Dear Customer, We are delighted to receive your valuable feedback and we look forward to serving you again in the near future. Regards, Southall Travel

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