How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Southall Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/southall-travel | Feefo

Displaying all 5,578 reviews

Mr Charles Cropper

2 hours ago

Date of purchase: 07/09/2024

What Mr Charles Cropper said about Southall Travel:

Quick decision making and search for flights

See full customer review

Trusted Customer

2 hours ago

Date of purchase: 07/09/2024

See full customer review

Mr Sreejesh Mekkonath Ramankutty

2 hours ago

Date of purchase: 07/09/2024

See full customer review

Angelrose Singh

Birmingham

2 hours ago

Date of purchase: 08/09/2024

What Angelrose Singh said about Southall Travel:

Great Service and excellent help/support provided by Hardik. Thank you, Hardik, for booking my tickets according to my requirements. I felt at ease. All the best!

See full customer review

Trusted Customer

2 hours ago

Date of purchase: 08/09/2024

Good customer servic

See full customer review

Mr Raj Momi

Wolverhampton

19 hours ago

Date of purchase: 06/09/2024

What Mr Raj Momi said about Southall Travel:

Simmet was excellent on the way he handled my enquiry , very knowledgeable of my destination and shared his recommendations of flights and even discussed alternative hotels to stay.

Monika

Southall Travel

2 hours ago

Dear Our Value Customer, Thank you for taking the time to share your positive experience with Sumit. We truly appreciate the feedback. We are delighted to hear that Sumit was able to provide you with excellent service and valuable insights about your destination. It's our priority to have a knowledgeable and helpful staff to meet your travel needs. Regards, Southall Travel

See full customer review

Trusted Customer

1 day ago

Date of purchase: 06/09/2024

Very good service from ashima the customer service agent. Very polite, understanding and extremely helpful. Been booking with you for over 15 years. Always happy. Thank you to the staff of Southall tr

...

Read all

See full customer review

Trusted Customer

1 day ago

Date of purchase: 06/09/2024

THE most efficient and helpful travel company I have ever dealt with! Being on the inside track, they always have access to the best deals available…

Monika

Southall Travel

1 hour ago

Dear Our Valued Customer, Thank you so much for your kind words. We are extremely pleased to hear that our services have met your travel needs excellently. We always strive to deliver the best deals and experiences tailored to each of our courtesy customer's needs. Your satisfaction and pleasant experiences with us are our top priority. Regards, Southall Travel

See full customer review

Miss Sadia Mustafa

London

1 day ago

Date of purchase: 05/09/2024

What Miss Sadia Mustafa said about Southall Travel:

Hi i always bought tickets from Lalit and he is always helpful. I am very much pleased with his service

Monika

Southall Travel

1 hour ago

Dear Our Valued Customer, Thank you so much for taking the time to share your feedback. We're delighted to hear you had a positive experience buying tickets from Lalit. He is indeed an integral part of our team with his great customer service skills. Regards, Southall Travel

See full customer review

Trusted Customer

1 day ago

Date of purchase: 02/09/2024

Very bad 👎 service and staff

Monika

Southall Travel

1 hour ago

Dear Our Valued Customer, Thank you for bringing this matter to our attention. We're extremely sorry to hear about your disappointing experience with our service and staff. We'd also appreciate if you could provide some more detail about your experience, so we can better comprehend the situation and take appropriate actions. Regards, Southall Travel

See full customer review

Not received a review invite?

About Southall Travel

Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk

Read all

020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom