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Southall Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 10,697 reviews

Trusted Customer

Feefo Verified

3 years ago

was very good

Customer Support Team

Southall Travel

3 years ago

Dear Esteemed Customer, Thank you for your valuable feedback. We are looking forward to assisting you again in your future travels. Regards, Southall Travel

Mrs Samantha Parker

Feefo Verified

3 years ago

What Mrs Samantha Parker said about Southall Travel:

Brilliant

Lucky was fantastic a great asset to your company

Customer Support Team

Southall Travel

3 years ago

Dear Mrs Parker, Your valuable feedback is much appreciated. We look forward to serving you again in the near future. Thank you for choosing us. Regards, Southall Travel

Trusted Customer

Feefo Verified

3 years ago

Value of using an agency questionable.

I wanted to get an idea of prices at this time of year but my contact was not able to help me instead I had to be specific about a date and then was put under pressure to buy a ticket immediately....

Customer Support Team

Southall Travel

3 years ago

Dear Valued Customer, We regret to note the cause of your disappointment and apologise for any inconveniences caused. We would be obliged if you could consider this as an isolated incident and render us another opportunity to serve you better in the future. Regards, Southall Travel

Mr Mirza Muhammad Fiaz

Feefo Verified

3 years ago

What Mr Mirza Muhammad Fiaz said about Southall Travel:

Amazing service

Ajay took my call and was so helpful and found me very good flight to Pakistan. Highly recommend

Customer Support Team

Southall Travel

3 years ago

Dear Mr Fiaz, We are delighted to receive your kind review. Such feedbacks motivate our staff and helps us in improving our services further. Thank you for choosing us. Regards, Southall Travel

Trusted Customer

Feefo Verified

3 years ago

Poor service

Need to improve communication. Did not believe I received good service from Priyank + Purab between two bookings. I have been waiting for an update to an issue I had with my transfers which is yet to...

Customer Support Team

Southall Travel

3 years ago

Dear Valued Customer, We are sorry to hear that your experience with us hasn't been the best. As per your recent communications with one of our duty managers, we believe that your concerns are duly addressed. Although this has been a dissatisfactory experience for you, we would be obliged if you could render us another opportunity to serve you better in the future. Regards, Southall Travel

Mr Kulwant Singh Bhakar

Feefo Verified

3 years ago

What Mr Kulwant Singh Bhakar said about Southall Travel:

Overall good service. Thanks

Customer Support Team

Southall Travel

3 years ago

Dear Mr Bhakar, Thank you for your valuable feedback. We look forward to serving you again in the near future. Regards, Southall Travel

Trusted Customer

Feefo Verified

3 years ago

very professional advice. Mr. Gibson is very professional in his adv,

I have always bought tickets for my trips to india from Southall as they are best in business. Mr. Gibson the last agent who served me is a thorogh professional and very courteous.

Customer Support Team

Southall Travel

3 years ago

Dear Valued Customer, Thank you indeed for taking out the time and sharing your experience in booking with us. We will definitely convey this message to Gibson. He would be delighted to hear about your valuable feedback. Regards, Southall Travel

Trusted Customer

Feefo Verified

3 years ago

Excellent service very efficient, highly recommended they are very good at advising you.

Customer Support Team

Southall Travel

3 years ago

Dear Valuable Customer, We are delighted to receive your kind review and we look forward to assisting you again in your future travels. Regards, Southall Travel

Mr Ben Armstrong

Feefo Verified

3 years ago

What Mr Ben Armstrong said about Southall Travel:

Falsely advertising Holidays and shocking customer care.

We booked a package holiday with Southall Travel on the 30th September which included Flights, transfers and accommodation. We booked with Southall as we used them 10 years ago to book our...

Customer Support Team

Southall Travel

3 years ago

Dear Mr. Armstrong, We are sorry to hear that your experience with us hasn't been the best and apologise for any inconveniences caused. Please note that we have forwarded your concern to one of the managers, who will look into the matter and contact you shortly. We appreciate your patience in the interim. Regards, Southall Travel

Ms Heloise Philip

Feefo Verified

3 years ago

What Ms Heloise Philip said about Southall Travel:

Excellent service and attention to detail by Mr Nathan.

Customer Support Team

Southall Travel

3 years ago

Dear Ms Philip, We are delighted to receive your kind review. Such feedbacks motivate our staff and helps us in improving our services further. Thank you for choosing us. Regards, Southall Travel

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