How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Southall Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/southall-travel | Feefo

Displaying all 8,266 reviews

Mrs Raveena Chowdhury

4 years ago

Date of purchase: 05/11/2020

What Mrs Raveena Chowdhury said about Southall Travel:

Excellent responsive service from Bali and Dhruv

quick service

Customer Support Team

Southall Travel

4 years ago

Dear Mrs. Chowdhury, Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels. Regards, Southall Travel

See full customer review

syed

GLASGOW

4 years ago

Date of purchase: 03/11/2020

What syed said about Southall Travel:

reliable helpful

Customer Support Team

Southall Travel

4 years ago

Dear Mr. Raza, Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels. Regards, Southall Travel

See full customer review

Mrs Fozia Kousar Akbar

4 years ago

Date of purchase: 06/11/2020

What Mrs Fozia Kousar Akbar said about Southall Travel:

Excellent customer service

Very good customer service 👍🏼 I got good deal with all tickets, best pice keep it up, God bless

Customer Support Team

Southall Travel

4 years ago

Dear Mrs. Akbar, Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels. Regards, Southall Travel

See full customer review

Trusted Customer

4 years ago

Date of purchase: 06/11/2020

Great service!! Most of the people in call are nice

Service is good, most of the staff members are nice but i talked with some people who are far too bored and arrogant. I feel sorry for other staff member who's team gets let down because of this.

Customer Support Team

Southall Travel

4 years ago

Dear Guest, Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels. Regards, Southall Travel

See full customer review

Trusted Customer

4 years ago

Date of purchase: 05/11/2020

I have used their service for many years and I was impressed and satisfied

Good, prompt and caring

Customer Support Team

Southall Travel

4 years ago

See full customer review

Mrs Afza Rehman

4 years ago

Date of purchase: 03/11/2020

What Mrs Afza Rehman said about Southall Travel:

Im not happy with the service after i have had a bad experiance of turkish airlane. Made me miss my flight and pay double for another flight

See full customer review

Miss Stephy Mathew

4 years ago

Date of purchase: 03/11/2020

What Miss Stephy Mathew said about Southall Travel:

Good service , good manners, and approachable staff.

Good service with good staff who are patient in explaining , reliable !

Customer Support Team

Southall Travel

4 years ago

Dear Ms. Mathew, Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels. Regards, Southall Travel

See full customer review

Mr Uthman Ghani Sheik

4 years ago

Date of purchase: 01/11/2020

What Mr Uthman Ghani Sheik said about Southall Travel:

Without any info changed my flight,plans got wasted! Customer servic worse!

WORSE! 1. Changed my flight. 2. Had to cancel my appointment. 3. Wasted my money. 4. Wrong info about flights. 5. Luggage had to fetch on connecting flight, lied whilst booking. 6. Requested...

Read all

See full customer review

Trusted Customer

4 years ago

Date of purchase: 02/11/2020

These folks are Great

These folks are Great. Been booking flights through Southall travels for many years and never had any issues. 5 Stars

Customer Support Team

Southall Travel

4 years ago

See full customer review

Trusted Customer

4 years ago

Date of purchase: 29/10/2020

Please avoid or you will regret itr

The worst travel company I have dealt with in 35 years of travel. Hours spent waiting on the phone, constant lies about the airline charging extra for changing flights which thankfully I had...

Read all

See full customer review

Not received a review invite?

About Southall Travel

Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk

Read all

020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom