Southall Travel Reviews

Dear Valued Customer, We're so glad to hear that you had a positive experience with our travel advisor. It's our ultimate goal to provide a helpful and memorable service to all our valued customers. Your feedback has been shared with the team to continue to inspire them to deliver excellent customer service Regards, Southall Travel

Dear Valued Customer, Thank you for sharing your travel experience with Southall Travel and particularly for recommending Ashwin. We are glad to hear that you found our services satisfactory and Ashwin was there to assist you throughout your travel process. Regards, Southall Travel

Dear Valued Customer, We are sorry to hear about your frustration and about the inconvenience caused to you due to an unexpected illness. Your satisfaction and comfort are our top priorities. We understand your disappointment. In the future, please feel free to consult with us regarding the ticket types that offer the most flexibility in case of emergencies when such changes might be needed. This might help to avoid unexpected fees related to modifications in your travel itinerary. Regards, Southall Travel

Dear Valued Customer, Thank you so much for your praises and taking the time to share a positive review. We are delighted to know that Boris's service met your expectations and you are satisfied with our teamwork. Regards, Southall travel

Dear Valued Customer, We appreciate you bringing this to our attention. As a valued customer, we understand your frustration about inaccuracies regarding delay timings. It's important for our company to maintain transparency and honesty in all our communications, and so, we sincerely apologise for any misunderstanding. Regards, Southall Travel

Dear Valued Customer, We extend our sincerest apologies for the inconveniences you've experienced in trying to book a flight ticket with us. It is apparent that the service you received did not meet the standard that Southall Travel values, and for such,we are deeply sorry. We are aware of the importance of clear and prompt communication, especially when it involves booking and paying for services like ours. It is truly regrettable that the communication between you and our representatives did not go smoothly, and that you were quoted different prices for the same flight. Please understand this is an exceptional case and does not reflect our usual processes or level of customer service. Regards, Southall Travel

Dear Valued Customer, We look forward to serving you in the future. Regards, Southall Travel