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Southall Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/southall-travel | Feefo

Displaying all 8,695 reviews

Trusted Customer

7 months ago

Date of purchase: 11/01/2025

Perfect customer service

Very good and efficient staff. I dealt with Sanjay when I booked my ticket he was excellent and when I needed to change my travel date Kristy helped me and she was equally excellent. Made getting my...

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Monika

Southall Travel

7 months ago

Dear Valued Customer, We are greatly appreciate your feedback and am delighted to hear that you had such a positive experience with our staff. Optimal customer service is something we pride ourselves on, and it warms our hearts to hear such good feedback about Sanjay and Kristy. We will share your kind words with them. Regards, Southall Travel

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Trusted Customer

7 months ago

Date of purchase: 10/01/2025

Customer service

The service was good but I had to wait until the following day to get my invoice. I called twice for someone to send my invoice.

Monika

Southall Travel

7 months ago

Dear Valued Customer, We apologise for the delayed response in providing your invoice. We strive to offer our clients an excellent service, and the fact that this did not happen in your case shows us that we need to work harder in ensuring quick and efficient communication. Regards, Southall Travel

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Mrs Raya Hapor

7 months ago

Date of purchase: 13/01/2025

What Mrs Raya Hapor said about Southall Travel:

Reliable service

Very helpful and considerate

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Trusted Customer

7 months ago

Date of purchase: 12/01/2025

Fast and efficient

Fast easy friendly service. Thanks Bhanu

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Mr Jose Carlos Baptista Gomes

Hounslow

7 months ago

Date of purchase: 08/01/2025

What Mr Jose Carlos Baptista Gomes said about Southall Travel:

very helpful and the Agents always very kind

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Trusted Customer

7 months ago

Date of purchase: 10/01/2025

Hotel booking

Hector was efficient and very professional. Southall travel was the most cheapest quote I received.

Monika

Southall Travel

7 months ago

Dear Valued Customer, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Hector was able to provide you with the high standard of service that Southall Travel is known for. We always strive to provide our customer’s the best price possible, and we're so glad we were able to do that for you. Regards, Southall Travel

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Trusted Customer

7 months ago

Date of purchase: 12/01/2025

Flights to Goa

We had phoned on numerous occasions to try and put together a plan to visit my son and his partner who have driven from England to India on their way to Australia! In the end we decided just to take...

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Monika

Southall Travel

7 months ago

Dear Valued Customer, Thank you for taking the time to share your positive experience with our services, especially concerning your dealings with Ricardo.We are delighted to hear that he was able to assist you in considering possible plans and ultimately in booking your flights to Goa to visit your son and his partner. Regards, Southall Travel

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Trusted Customer

7 months ago

Date of purchase: 11/01/2025

Dolly at customer service was fantastic.

Dolly at customer services was fantastic, she made the booking process feel seamless and easy. She helped answer any queries that I had without delay. Thankyou Dolly

Monika

Southall Travel

7 months ago

Dear Valued Customer, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Dolly could make your booking process seamless and easy. Our customer service team always strives to provide prompt and helpful service to our clients, and we're overjoyed that Dolly could assist you swiftly and help answer your queries without delay. Regards, Southall Travel

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Mr. Ramesh Somaia

Manchester

7 months ago

Date of purchase: 10/01/2025

What Mr. Ramesh Somaia said about Southall Travel:

Excellent service

Good advise given

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Ash Patel

Blackburn

7 months ago

Date of purchase: 12/01/2025

What Ash Patel said about Southall Travel:

Excellent service

Joyti provided us with exceptional service always prompt to get back to you.

Monika

Southall Travel

7 months ago

Dear Ameen, Thank you for taking the time to recognize Joyti's exceptional service. We are grateful for your positive feedback, as we strive to provide our customers with prompt and superior care. Regards, Southall Travel

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About Southall Travel

Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk

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020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom