Found the website good, however when it came to paying for a delivery it doesn't say next to the options what each option is. More detail could be given here. Phoned customer service and they were...
The service was great from start to finish, the product so far has been fantastic quality being better than i had imagined and equalling that of far more expensive products and i'm sure will be used...
Read more
Product reviews
Date of purchase: 13/12/2016
0
Share
SC
Sousvidetools.com Customer
Plymouth
9 years ago
What Sousvidetools.com Customer said about sousvidetools.com:
Good delivery and the wond works as expected
However the surface of the dial is badly scratched
This I noticed right out of the box. Very disappointing
Did you send me one that had been returned...
Read more
Product reviews
Uploaded media
View all media (1)
Vickie
sousvidetools.com
9 years ago
Hi, there is a clear sticker over the screen, we thought the screens were scratched too as its really hard to tell it is there but all of the stock we have definitely has a clear sticker covering the screen which when removed should leave the screen all shiny and new.Let me know if this isn't the case as all of these machines are brand new.
SC
Sousvidetools.com Customer
9 years ago
Thanks yes plastic film removed item is now perfect
I am now very happy
Vickie
sousvidetools.com
9 years ago
Thanks for being so kind as to update your feedback, I am so pleased it was the sticker over the screen. You aren't alone our MD nearly sent the whole lot back as it is so hard to tell it is a stick. Have a good Christmas
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
