ONCE INSURANCE IS DONE THEN THERE IS NO CONTACT OR PHONE CALL TO SAY THIS IS HOW YOU HAVE TO GET YOUR INSURANCE DOCUMENTS
SME Insurance Services
smei
11 years ago
Thank you for your feedback, I can see that you opted to receive your policy documents via our online portal, you should have received a welcome text message and an email to be able to log in and view your full policy documents. We note that you have since logged in and viewed your policy documents, but we do apologise if you didn't receive the original text or email.
Please do not hesitate to contact our customer services team on 0844 855 4602 should you have any further queries.
Lisa Boyes
Customer Services Manager
I think I would like to say a big thanks to Amy that sort our utilities out each time and she always explains everything to me so I understand. It's refreshing to have someone that obviously enjoys...
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SME Insurance Services
smei
11 years ago
Thank you for your fantastic comments. We have passed your feedback onto Amy and her line manager.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.