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smei Reviews

Displaying all 2,567 reviews

Trusted Customer

11 years ago

Great advice and friendly service

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

I haven't received any documents yet.

SME Insurance Services

smei

11 years ago

We are sorry to hear that you have not received any documentation following this year’s renewal. I can see you have opted to receive your documents via our online portal once again. I have now sent a welcome email to the same email address which you accessed the online portal with last year, I have also sent all documentation directly to this email address where you will find your documents attached. Should you require any further assistance, please do not hesitate our Customer Services team on 0844 855 4602 Laura Jones Senior Customer Service Advisor

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

Quick and helpful service

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

Only just signed up with SME but everything fine so far

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

I had to ring in to pay after the policy had commenced. I still have not received…

I had to ring in to pay after the policy had commenced. I still have not received any paperwork.

SME Insurance Services

smei

11 years ago

We do apologise that you have had to call us to make payment, I can see that the executive who dealt with your renewal should have contacted you. With regards to your policy documents, you have opted to receive your policy documents including your Employers Liability Certificate via our on line portal this year. However, I can see that you have not accessed the portal as yet so I have sent another email and re set your password, but I will also send your full policy pack by email attachment for your perusal. Please do not hesitate to contact our customer services team should you have any further queries. Lisa Boyes Customer Services Manager

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

Excellent service from SME as usual.

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

Excellent service!

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

Professional and courteous

Date of purchase: 09/03/2015

Trusted Customer

11 years ago

SME have always found me the best priced insurance. I have been with them quite…

SME have always found me the best priced insurance. I have been with them quite a few years and never had a problem Thankyou Debbie Davies

SME Insurance Services

smei

11 years ago

Thank you for your comments, we are delighted that you have renewed again with us this year and will endeavour to provide the same service and best price in future years.

Date of purchase: 09/03/2015

Trusted Customer

11 years ago