What Empower PT & FItness - Hall Road said about SME Inc. USA:
Great customer service and prompt delivery. Love working with Rob G
Date of purchase: 04/06/2021
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PS
Procare Rehab - Summit
Feefo Verified
5 years ago
What Procare Rehab - Summit said about SME Inc. USA:
Easy to work with, efficient ordering but was disappointed that items were out of stock and was not notified prior to purchase/shipping. Delayed by ~6weeks when we needed items sooner.
Pam
SME Inc. USA
5 years ago
Thank you for your feedback, and we're sorry you experienced a backorder on this item. Due to the pandemic and staffing issues, several vendors we work with are experiencing longer than usual lead times. That being said, we acknowledge that there are ways we can better communicate this to our customers. We are taking steps to put solutions in place to highlight these potential backorders and improve the shopping experience. Thank you again for your feedback, and thank you for your business!
Date of purchase: 01/06/2021
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Trusted Customer
Feefo Verified
5 years ago
Customer service guy, Ben was very helpful in facilitating my first purchase. Four stars vs five because trying to make a payment was very confusing! The website is not informative about this...
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Product reviews
Date of purchase: 28/05/2021
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GT
Gauley River Physical Therapy
Feefo Verified
5 years ago
What Gauley River Physical Therapy said about SME Inc. USA:
SME seems to meet my need from a quick delivery to being able to pay process payments on line, to just giving feedback and help as needed. I am pleased with their website and with their customer...
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Product reviews
Date of purchase: 17/05/2021
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RT
Response Physical Therapy
Feefo Verified
5 years ago
What Response Physical Therapy said about SME Inc. USA:
Thank you for your order! We received your order on Thursday afternoon (5/19/21), and it did not ship until Friday (5/20/21). Our carriers do not deliver on the weekends, which is why your package was delivered on Monday. Transit to your office is roughly 1-2 business days, thank you for keeping this in mind for future orders.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.