I still have not received any details about when I might expect the goods I ordered two weeks ago. I rang and they told me it would be 10 days. We are now over 10 days and still no further...
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Slingsby
Slingsby
15 years ago
Thank you for your reply. Sorry to hear you were not entirely satisfied with our service, Slingsby takes extreme pride in their customer excellence; unfortunately due to adverse weather conditions and the demand for certain products we have endured a few delivery problems. Please contact us for any further enquiries or account issues.
Tracy Glennon
This is the first time I ordered from the company - they delivered the wrong item - when I phoned up to complain they then tried to persuade me to buy this item even though I didn't want it !! The...
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Slingsby
Slingsby
15 years ago
Thank you for your reply, sorry that you found our product and service unsatisfactory, the snow shovel you ordered has been in very high demand due to the adverse weather conditions and it has been necessary to source alternatives where possible, looking into your account I can see a credit has now been raised. If we can be of assistance for any future business, please feel free to contact us and hopefully your enquiry will be dealt with effectively.
Tracy Glennon
Date of purchase: 29/11/2010
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Trusted Customer
Feefo Verified
15 years ago
Good company with a good and varied selection of products.
The representative and management have tried to respond to our complaint in a timely manner. The problem has been with the actual product which has not been really fit for purpose.
Slingsby
Slingsby
15 years ago
Thank you for your reply, we are very sorry to hear that the product was unsatisfactory and not up to your expectations. Slingsby takes the utmost care to ensure our online orders are packed safely and securely, and that our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. However on this occasion we appear to have let you down. Looking into this order, these items are FOC repair items for a special trolley, please contact our Customer Service Team with any other queries.
Laura-Beth Linfoot
Product reviews
Date of purchase: 04/08/2010
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Trusted Customer
Feefo Verified
15 years ago
Very helpful staff who assisted with the sale
Product reviews
Date of purchase: 28/09/2010
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Trusted Customer
Feefo Verified
15 years ago
good service, quick delivery, product ideal for the job.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.