Thank you for your response. Due to adverse weather conditions and high demand for this product there has been a delay in delivery. However I can confirm that your order has been despatched and will be delivered shortly. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Date of purchase: 04/12/2010
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Trusted Customer
Feefo Verified
15 years ago
I was dealt with very pleasantly and efficiently when I rang and changed the order.
Goods ordered on the 4th Dec now the 18th of Dec and still not received them , emailed to enquire and never received a reply , in process of opening up a new company looks like slingsby will be last...
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Slingsby
Slingsby
15 years ago
Thank you for your response. We’re sorry to hear that we did not meet your expectations on this occasion. Our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. We are always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.
Laura-Beth Linfoot
I have mixed feelings - the order hadn't been dispatched after about a week so I rang customer services who told me they were out of stock but that an order was due and she would ring me straight...
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Slingsby
Slingsby
15 years ago
Thank you for your response. Due to adverse weather conditions and high demand for this product there has been a delay in delivery. However I can confirm that your order has been despatched and will be delivered shortly. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Possibly not your fault it took 11 days to arrive!!
Slingsby
Slingsby
15 years ago
Thank you for your response. We’re sorry to hear that we did not meet your expectations with our delivery service on this occasion. Due to adverse weather conditions and high demand for this product your order was delayed. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologies for any inconvenience this may have caused.
Laura-Beth Linfoot
Thank you for your response. We’re sorry to hear that we did not meet your expectations on this occasion. Due to adverse weather conditions and high demand for this product your order has been delayed. Our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. We are currently looking into the status of your order, and we’re always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.
Laura-Beth Linfoot
Ordered nearly 3 weeks ago and have not received item.
I understand the adverse weather but an email updating its whereabouts would have been appreciated.
Slingsby
Slingsby
15 years ago
Thank you for your response. We’re sorry to hear that we did not meet your expectations on this occasion. Due to adverse weather conditions and high demand for this product your order has been delayed. Our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. We are currently looking into the status of your order, and we’re always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.
Laura-Beth Linfoot
Slingsby
Slingsby
15 years ago
Thank you for your reply. Due to the high demand of the product and the adverse weather, we were unable to delivery your order. Unfortunately this product is still out of stock but we now have an alternative that has the same specification, this will be delivered to you in the New Year, any queries please contact our Customer Service Team.
Laura-Beth Linfoot
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