Still have not recieved order, contacted on several occasions and eventually got a reply. saying they were out of stock. All other suppliers put on the web sites that they did not have any so why was...
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Slingsby
Slingsby
15 years ago
Thankyou for your response. Due to the adverse weather conditions and high demand for this product your order has been delayed. However i can confirm that your order has now been despatched and you will receive your goods shortly. Apologise for any inconvenience caused.
Laura-Beth Linfoot
Haven't received my order yet and as I am unable to track it am not impressed. Please could you email me to advise when I am likely to receive this shovel. Snow really bad in the Scottish Borders...
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Slingsby
Slingsby
15 years ago
Thankyou for your response. Due to the adverse weather conditions and the backlog of deliveries your order has been delayed. However i can confirm that your order has been despatched and will be delivered shortly. Apologise for any inconvenience caused.
Laura-Beth Linfoot
My order has not been delivered and I have had no advice from you as to when it will be. If you have used Parcel Force then it is no wonder it has not been delivered. That Company cannot be bothered...
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Slingsby
Slingsby
15 years ago
Thank you for your response. Due to the adverse weather conditions and the backlog of deliveries there has been a delay with your order. However i can confirm that your order has been despatched and you will receive your product shortly. Apologies for any inconvenience that may have been caused.
Laura-Beth Linfoot
The shovel has not been delivered yet. I was told that delivery was expected on 08/12/10.
Slingsby
Slingsby
15 years ago
Thank you for your response. Due to adverse weather conditions and high demand for this product there has been a delay in delivery. However I can confirm that your order has been despatched and will be delivered shortly. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Thank you for your response. Due to adverse weather conditions and high demand for this product there has been a delay in delivery. However I can confirm that your order has been dispatched and will be delivered shortly. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Driver was not very helpful in the delivery process, but I am so pleased that we had the products within a few days of ordering. Have recommended you to all our neighbours.
Slingsby
Slingsby
15 years ago
Thank you for your response. We’re delighted to hear that we met your expectations with the service that we have provided. Slingsby takes the utmost care to ensure our online orders are packed safely and securely, and that our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. We are always looking for ways to streamline our processes and your feedback is much appreciated.
Laura-Beth Linfoot
Information about the materials a product was made ofwasn't answered, as the two people I spoke with didn't know. But I was given good advise regarding ordering off the website as the product was...
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