However, did not arrive before I left fo holiday. Parcel left in wastebin. On my return, parcel and contents were in good condition.'could have been left with neigbour on either side. Fortunately...
I have not received my item nor received any communication to say whether it's on its way so I can only rate them poor at the moment
Slingsby
Slingsby
15 years ago
Thank you for your response. We’re sorry to hear that we did not meet your expectations on this occasion. Due to adverse weather conditions and a backlog with our carriers your order was delayed. Our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. We are always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Although ordered on 15 December, my snow shovel has not yet arrived. A message from Slingsby was left on my Answerphone but it was unintelligible as the caller spoke much too fast. Please ask...
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Slingsby
Slingsby
15 years ago
Thank you for your feedback. Due to adverse weather conditions and high demand for this product there has been a delay with your delivery. However I can confirm that your order will be despatched w/c 10th January. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Thank you for your feedback, we are sorry to hear that we did not meet your expectations on this occasion and that you were disappointed with our service. Slingsby takes the utmost care to ensure our website is accurate and up to date and that our Customer Service Team does their upmost to provide the required assistance should our customers have any problems. However on this occasion we appear to have let you down. We are always looking into more effective ways of dealing with our Customer requirements. We apologies for any inconvenience this may have caused.
Laura-Beth Linfoot
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