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Simplicity Cremations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,434 reviews

Mr Edward Doherty

Feefo Verified

Merseyside

8 years ago

What Mr Edward Doherty said about Simplicity Cremations:

From website visit commencement, to Woodgreen-North London Reception assistance, culminatiing in follow-up advise, information and documentation, a more than satisfying exercise.

Miss Karen Jane Ford

Feefo Verified

8 years ago

What Miss Karen Jane Ford said about Simplicity Cremations:

compassionate, caring, dedicated

Sally

Simplicity Cremations

8 years ago

Dear Miss Ford,

Thank you for your review about the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Mr John Briggs

Feefo Verified

8 years ago

What Mr John Briggs said about Simplicity Cremations:

Recommended

Straightforward and no fuss

Sally

Simplicity Cremations

8 years ago

Dear Mr Briggs,

Thank you for your review in relation to the service provided by Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Mr Philip Smith

Feefo Verified

Gosport

8 years ago

What Mr Philip Smith said about Simplicity Cremations:

Simplicity

It was as I wanted it!

Sally

Simplicity Cremations

8 years ago

Dear Mr Smith,

Thank you for your review.

I am pleased to hear we were able to provide the service you required.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Feefo Verified

8 years ago

Think about forms of address in emails and survey only when finish

Not send out surveys too promptly. The ashes have not yet been returned and it seems to be much more of an complicated form of torture to do so. Also the funeral director's email when the cremation...

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your review.

My apologies that receipt of the survey caused distress, that would never be our intention.

I will be looking at the email you have mentioned also.

Kind regards,

Sally Harvey

Client Service Manager

Mrs J Boynton

Feefo Verified

Hull

8 years ago

What Mrs J Boynton said about Simplicity Cremations:

First class

First class service. Lovely staff and so helpful

Sally

Simplicity Cremations

8 years ago

Dear Mrs Boynton,

Thank you for your review and your kind comments about our staff.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Feefo Verified

8 years ago

Simplicity Cremations stated in an e-mail to me, confirming our arrangement, on 2nd February that stated 'I want to reassure you that we will provide our utmost compassion and care at all times'. ...

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your review.

I am very sorry to note the contents of your review and the dissatisfaction with our service.

I will be looking into this matter further and will email you once my enquiries are complete.

Yours sincerely,

Sally Harvey

Client Service Manager

Mrs Pauline Holmes

Feefo Verified

8 years ago

What Mrs Pauline Holmes said about Simplicity Cremations:

W O N D E R *** L

Dignity at all times, kind and throughtful. Wonderful service very caring staff thank you

Sally

Simplicity Cremations

8 years ago

Dear Mrs Holmes,

Thank you for your review.

I am pleased to hear that you found the service dignified and thank you for your kind comments about the staff.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Feefo Verified

8 years ago

Quick convenient and sensitively handled experience

It provided me with my exact requirements at a fraction of the cost of the identical service from local undertakers. In fact the same undertaker who quoted the higher price happened to be the same...

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your review.

I am glad to hear you were happy with the service provided by Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Mr Gerald Arthur John Byrne

Feefo Verified

8 years ago

What Mr Gerald Arthur John Byrne said about Simplicity Cremations:

Impressed

Very impressed. Questions answered. Very clear website page.

Sally

Simplicity Cremations

8 years ago

Dear My Byrne.

Thank you for your review.

I am pleased to hear you found the service easy to use.

Kind regards,

Sally Harvey

Client Service Manager

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