My flight was canceled There was no mail from your side.
I don t know if you are stille going to the airport.
Not one communication in time of lock down.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Marc,
First of all, we wish you and your family are fine in these moments. Please keep safe and stay at home. We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon... Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible. Thanks for your undestanding. Best regards
Product reviews
Date of purchase: 04/02/2020
0
Share
MB
Mevr Leida Terlouw-Budeldate=15/01/2020
Feefo Verified
6 years ago
What Mevr Leida Terlouw-Budeldate=15/01/2020 said about Shuttle Direct Netherlands:
Voor het eerst met Shuttle Direct. Zowel op onze heenreis als de terugreis waren de medewerkers keurig op tijd. Omdat we een week eerder naar huis gingen hebben we de datum gewijzigd. Ook dit ging...
Read more
Product reviews
Date of purchase: 15/01/2020
0
Share
MM
Mr. Herman Moonendate=22/02/2020
Feefo Verified
6 years ago
What Mr. Herman Moonendate=22/02/2020 said about Shuttle Direct Netherlands:
Valt zwaar tegen dat er geen geld terug gegeven word ivm met niet doorgaan reis door de Corona crisis.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Herman,
We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com (putting your booking number). They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible.
We wish you and your family are fine in these moments. Please keep safe and stay at home.
Thanks for your undestanding.
Best Regards
Product reviews
Date of purchase: 22/02/2020
0
Share
MR
Mr. Ferdinanda Rieborndate=25/02/2020
Feefo Verified
6 years ago
What Mr. Ferdinanda Rieborndate=25/02/2020 said about Shuttle Direct Netherlands:
geen geld terug vanwege corona. er worden 10 euro administratiekosten gerekend.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer, We are very sorry for the inconvenience and for everything that is happening with the coronavirus. We hope that everything will return to normal very soon...
We regret that you do not agree with our cancellation policy. Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible.
We wish you and your family are well in these difficult moments.
Thanks for your undestanding.
Best regards.
Product reviews
Date of purchase: 22/12/2019
0
Share
DW
Dr. Steven Wirjosentonodate=13/03/2020
Feefo Verified
6 years ago
What Dr. Steven Wirjosentonodate=13/03/2020 said about Shuttle Direct Netherlands:
Excellent service and response!
Date of purchase: 13/03/2020
0
Share
MF
Mr. Bart Flamezdate=07/01/2020
Feefo Verified
6 years ago
What Mr. Bart Flamezdate=07/01/2020 said about Shuttle Direct Netherlands:
Service moeten annuleren omdat Spanje in lockdown is. Er werd mij toch 10€ dossierkosten aangerekend, wat ik overdreven vind.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Bart,
thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
Mijn reis door het corona virus geannuleerd en vervolgens houden ze 10 euro zelf in en betalen ze 2 euro terug , laatste keer geweest , belachelijk gewoon
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer,thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
Product reviews
Date of purchase: 12/02/2020
0
Share
MR
Mevr Ingrid Roelvinkdate=21/02/2020
Feefo Verified
6 years ago
What Mevr Ingrid Roelvinkdate=21/02/2020 said about Shuttle Direct Netherlands:
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients
