Geen refund of tegoed nadat door corona ik van de betaalde dienst geen gebruik kon maken !
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Brigitte,
Thank you in advance for your comment.
We are very sorry for all the inconveniences and for everything that is happening with the Covid-19. We hope you and your family are fine at those moments. Please keep safe.
Please contact with our Customer Service Department in the email customer.care@viajesalameda.com and they will help you. Thank you for your understanding.
Kind regards
Date of purchase: 09/03/2020
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Mr. Willem Fleurydate=06/01/2020
Feefo Verified
6 years ago
What Mr. Willem Fleurydate=06/01/2020 said about Shuttle Direct Netherlands:
Goede service zowel tijdens het boeken als op de reisbestemming.
Transport in anulatie wegens corona virus. We hebbenal vele malen gebruik gemaakt van jullie diensten.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer,Thank you in advance for your feedback and sorry for the inconveniences.
We regret everything that is happening with COVID-19 and we
hope to get back to normal very soon.
Fisrt of all, we wish you and your family are fine in these moments. Please keep safe and stay at home.
Please contact with our Customer Service Department in the email address: customer.care@viajesalameda.com and they will help you.
Thanks for your undestanding.
Regards
Door corona virus ging reis niet door. 1 mailtje en de volgende dag had ik het hele bedrag terug op mijn rekening. Klasse! Al mijn eerdere reis ervaringen met Shuttle Direct zijn heel goed.
Goede communicatie, bij wisselingen van tijden ook gelijk bevestiging via mail en geen probleem! En helaas ook door annuleren vd vlucht ook duidelijkheid! We maken er de volgende keer dat we gaan...
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Date of purchase: 23/11/2019
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Mr. Jean Pierre Janssensdate=12/02/2020
Feefo Verified
6 years ago
What Mr. Jean Pierre Janssensdate=12/02/2020 said about Shuttle Direct Netherlands:
Na annulatie door de corona toestanden het gestorte bedrag keurig terugbetaald.
Omwille van de Coronacrisis was het niet mogelijk om naar onze vakantiebestemming te gaan. Contact opgenomen met Shuttle dienst en heel goed geholpen. Snel antwoord ( dezelfde dag nog mail...
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Product reviews
Date of purchase: 09/03/2020
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Mr. Daems Guidodate=27/01/2020
Feefo Verified
6 years ago
What Mr. Daems Guidodate=27/01/2020 said about Shuttle Direct Netherlands:
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