My product arrived with damaged packaging which was very disappointing considering it was a Christmas gift. When I raised the issue, it took 16 days to receive a response - the response was also...
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Elizabeth
Your Home Depot
8 years ago
Hi Nicole, We are extremely sorry to hear about your experience shopping at Your Home Depot. We are sincerely sorry for any inconvenience this may have caused. Kind Regards, Elizabeth
I have not received my order so I would rate the customer service as non existent
Elizabeth
Your Home Depot
8 years ago
Hi Mel, We are extremely sorry that you have not received your order. We are sincerely sorry for any inconvenience this may have caused. Kind Regards, Elizabeth
This was my first experience with Home Depot although I'd heard of it in many U.S. Movies etc! All went according to plan, including a courteous email saying my delivery would be delayed. I was...
The product I received was not the product I ordered. Very disappointing. The whole reason n people shop
Online is to SAVE time, not waste time following up, phone calls etc...
Elizabeth
Your Home Depot
8 years ago
Hi Salli, We are so sorry to hear about your experience shopping with Your Home Depot. We are sincerely sorry for any inconvenience this may have caused. Kind Regards, Elizabeth
Product reviews
Date of purchase: 30/11/2017
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Trusted Customer
8 years ago
I was extremely disappointed that after ordering online, where it clearly states that items are dispatched next day, that I heard nothing from Home Depot until I called them almost a week after...
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Elizabeth
Your Home Depot
8 years ago
Hi, We are extremely sorry to hear about your experience shopping with Your Home Depot. We are sincerely sorry for any inconvenience this may have caused. Kind Regards, Elizabeth
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We are extremely sorry to hear about your experience shopping at Your Home Depot. We are sincerely sorry for any inconvenience this may have caused.
Kind Regards,
Elizabeth