I rang to cancel this policy at the end of April as I had sold my caravan. Then you send a renewal which I cancelled then you send me a new policy. What on earth is up with you people.
Shield Total Insurance
Shield Total Insurance
9 years ago
Please accept our apologies for an admin error which led to the policy not being cancelled at the time of your initial request.
We trust this has all been resolved now as we have been in touch with you directly.
Product reviews
Date of purchase: 16/05/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Shield Total Insurance:
Very comprehensive cover for my motorhome and now my camper van with extended cover for European travel. Excellent value and easy understandable policy documents. Telephone contact always very...
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Product reviews
Date of purchase: 13/05/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Shield Total Insurance:
Efficient service but not happy being charged £20 to amend my details!
Product reviews
Date of purchase: 16/05/2016
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Trusted Customer
swadlincote
9 years ago
What Trusted Customer said about Shield Total Insurance:
Other companies said breakdown should be covered by your car insurance .So I checked and it is not covered at all by car insurance. The staff were very friendly and helpful. They knew what I...
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Product reviews
Date of purchase: 15/05/2016
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Trusted Customer
Sunderland
9 years ago
What Trusted Customer said about Shield Total Insurance:
was given incorrect advice on policy excesses. Had I not read the small print and rang back to challenge the incorrect advice given I may have not renewed my policy. Also a lack of transparency of...
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Shield Total Insurance
Shield Total Insurance
9 years ago
We are very sorry that our advisor initially stated a theft excess that was greater than stipulated in the policy wording.
We are also pleased that this situation was clarified when you called us. Thank you for your feedback.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.