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Shield Total Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/shield-total-insurance | Feefo

Displaying all 2,218 reviews

Trusted Customer

1 month ago

Date of purchase: 15/05/2024

Product reviews

Trusted Customer

1 month ago

Date of purchase: 30/04/2024

Very good. Matt went out of his way to answer my query and I am very satisfied with the information he gave me.

Shield Insurance

Shield Total Insurance

16 days ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your mid term adjustment experience was a positive one. I'm Glad Matt had answers to all your questions and could help you out! Kindest regards, The Shield Total Insurance Team

Product reviews

Your staff are very friendly and helpful. I had a query regarding the fact that I am a Kinship Carer for 3 of my grandchildren and the person who dealt with it ( Matt), couldn't have done more for me.

...

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Shield Insurance

Shield Total Insurance

16 days ago

Hi Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met. Matt is great with all our customers!! Thanks for your support. Kindest regards, The Shield Total Insurance Team

Mr Steven Adams

Somerset

1 month ago

Date of purchase: 01/05/2024

What Mr Steven Adams said about Shield Total Insurance:

Excellent

Product reviews

Raymond Kitridge

Rotherham

1 month ago

Date of purchase: 26/04/2024

What Raymond Kitridge said about Shield Total Insurance:

We haven't received any service

Shield Insurance

Shield Total Insurance

1 month ago

Hi Raymond, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Product reviews

Expensive to insure we are working on a camp site for 7 months the motor home will not move from the site until November and it's in a secure place with us living in it, but the premium went up why?

...

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Shield Insurance

Shield Total Insurance

1 month ago

Hi Raymond, We appreciate your premiums have increase this year due to year due to the nature in which your Motorhome gets used and working on none a CC Club site. Thank you for taking the time to review your recent experience, It is greatly appreciated and will be shared with the relevant business areas to support any required improvements. Kindest regards, The Shield Total Insurance Team

Trusted Customer

1 month ago

Date of purchase: 05/05/2024

Annual renewal notification given in plenty of time. On renewal, very friendly staff with good understanding of the products and able to answer any questions concerning my policy with a good professio

...

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Shield Insurance

Shield Total Insurance

1 month ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and our representative was friendly, professional and polite. Kindest regards, The Shield Total Insurance Team

Product reviews

Been with Shield for 3 years and just renewed and increased my policy. An absolute pleasure to find that the premiums stayed the same. Why would you choose anyone else? Perfect service.

Shield Insurance

Shield Total Insurance

1 month ago

Hi, Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met at a competitive price. Kindest regards, The Shield Total Insurance Team

Mr Michael Cartlidge

2 months ago

Date of purchase: 16/05/2024

What Mr Michael Cartlidge said about Shield Total Insurance:

Staff easy to talk to and everything explained

Product reviews

Trusted Customer

2 months ago

Date of purchase: 16/05/2024

Poor - didn't tell me the Tentbox would only be half insured when stolen. Only when I read the docs and phoned back to clarify did this become apparent.

Shield Insurance

Shield Total Insurance

1 month ago

Sorry to hear about your experience buying a roof tent policy. I can see we have called you since and I hope everything has now been clarified for you and that we offered all the help we could!

Product reviews

Trusted Customer

2 months ago

Date of purchase: 15/05/2024

All as expected

Shield Insurance

Shield Total Insurance

1 month ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Product reviews

David Spencer

Andover

2 months ago

Date of purchase: 28/03/2024

What David Spencer said about Shield Total Insurance:

Good customer service, and professional

Shield Insurance

Shield Total Insurance

1 month ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Nice to hear we gave you a professional service. Kindest regards, The Shield Total Insurance Team

Product reviews

Trusted Customer

2 months ago

Date of purchase: 10/05/2024

Good value insurance. Easy to get sorted and great customer service. Would recommend.

Shield Insurance

Shield Total Insurance

1 month ago

Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. And that our staff could help you when you needed to make a change. Kindest regards, The Shield Total Insurance Team

Product reviews

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About Shield Total Insurance

With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.

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0800 393 966

1 Brooklands, Moons Moat Drive, Redditch, Worcestershire, B98 9DW, United Kingdom

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Shield Total Insurance Reviews

Touring CaravanMore reviews of this product (110)View product website

MotorhomeYour staff are very friendly and helpful. I had a query regarding the fact that I am a Kinship Carer for 3 of my grandchildren and the person who deal...More reviews of this product (70)View product website

MotorhomeBest insurance cost by far for my motorhomeMore reviews of this product (70)View product website

MotorhomeExpensive to insure we are working on a camp site for 7 months the motor home will not move from the site until November and it's in a secure place wi...More reviews of this product (70)View product website

Leisure HomeBeen with Shield for 3 years and just renewed and increased my policy. An absolute pleasure to find that the premiums stayed the same. Why would you c...More reviews of this product (110)View product website

Touring CaravanStaff easy to talk to and everything explained.More reviews of this product (110)View product website

TentI took out insurance for my Tentbox. I agreed the value to be insured. The lady on the phone never once mentioned the Tentbox would only be half cove...More reviews of this product (21)View product website

TrailerGot a reminder that renewal is due, with quote. No worries done in a flash.More reviews of this product (32)View product website

TentHighly recommendedMore reviews of this product (21)View product website

TentGreat customer service. Good price for my insurance.More reviews of this product (21)View product website

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